The Acrobat Pro DC scanner interface Windows OS TWAIN published since July 14,2015 update.

The program Acrobat DC is more interface correctly with the scanner driver TWAIN of Windows since the update of July 14, 2015.

My settings are:

Windows 7 Pro 64 bit OS w / Service Pack 1.

Adobe Acrobat Pro DC version 2015.006.300060.

TWAIN driver scanner HP Scanjet 8350 using a HP Scanjet series version 1.0.10908.12014.

Before the DC Acrobat 14 July 2015 update, the interface between the presets 'Create a PDF file using a scanner' has worked well. The selection 'Entry, sides' would work as selected, 'Front-end' would scan simplex and 'Both Sides' duplex scan. Since the update of July 14, 2015, if the predefined selection is 'Face' or ' the two parties, the output is always frontal (simplex).» This was also the case using the "Custom Scan" selection. The workaround for this inability to use presets for scanning two-sided problem is as follows. You must now use the "Custom Scan" selection. Under "Scan", select "Options." under 'Scanner Options - User Interface', select 'Native Interface of the Scanner Show '. In this window the 'Coast' selection will be irrelevant; However, the balance of the "Output" selection applies. Now select "Scan" in this window. The native scanner TWAIN interface opens now. Front or double-sided scanning / will be now selected as well as the colors, resolution, paper size and scan document of entry (dish or document feeder). Select "Scan" in the window of the native interface. The document will now analyse as selected, simplex or duplex, and the native interface window will close leaving the program open Acrobat DC. The scanned document will be treated more according to the options selected in the ' Custom Scan-output ' window YOU ARE NOW ABLE TO SCAN DUPLEX.

Before update on July 14, 2015, would be sufficient to use the Scanner DC Acrobat presets for this. Now, no matter what the selection 'entry-Sides", the scan will be simplex. I understand that this update included integration of the use of 64-bit drivers TWAIN on a MAC system. This integration affected the Acrobat / scanner TWAIN interfacing? It is not the TWO. The interface has worked flawlessly before the update and now works only through a process of manual handling. I never needed to use the native scanner TWAIN interface for scanning and duplex in the older version of Acrobat Pro DC.

I was buying Acrobat since the 1990s, the upgrade as newer versions release became available, and not what I expect from Adobe, or what should be accepted. Your update of July 14, 2015 has degraded user experience and functionality of the program. Please get this fixed.

Thank you.

Hi xrgdx,

There is now a patch available, which fixes the problem of scanning front and back. Please visit: https://helpx.adobe.com/acrobat/release-note/acrobat-dc-august-06-2015.html to download and apply the patch.

Please let us know how it goes.

Thank you

-ashu

Tags: Acrobat

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