Problem of access of the bios under windows 8

Hello

Since the update my pc windows 7 to 8, I have had problems with the BIOS I can access is no longer the bios by pressing f2 on my keyboard, I've been on people to sort for weeks to try to get this problem but I have anywhere below are a list of things I've tried
1. communicate with my Packard bell manufacturing gave no progress if the question has been reassigned to tell me it was a software problem with windows
2. I contacted a local technician who did not know what the problem was
3. I contacted Microsoft answering service who told me that I should try to access BIOS through advanced, startup was missing why it worked several important things like
The UEFI firmware settings and use a device (firmware settings is very important because it allows the pc to boot directly from the bios)
4. I contacted Proton an independent company with experienced technicians, who suggested the same thing as Microsoft
Thanks for any help in advance.
James
 

As you do not access the BIOS from Windows at all, not sure how this is a Microsoft issue.  The BIOS is what starts after the POST or Power On Self Test.  Then the BIOS takes over and from there it resets the Windows MBR to start.

Therefore, hit F2 before you see anything to do with Windows, while F2 is the key used to access the BIOS Setup.  As soon as you see something to do with Windows, it is far along the boot process and you must try again.

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