PROBLEM UPDATING WINDOWS XP PACK 2 & 3!

Similar Questions

• Impossible to update Windows Service Pack 2 on Windows Vista Home Basic

  Hi, I tried for months to get my Windows Vista Home Basic Windows Service Pack 2 update, but whenever he reaches 100%, it says update installed and reverting changes. He also says his encountered error code 80004005 how to fix this?

  0x80004005= unknown error - can occur due to programs/services to interfere in the background.

  Try to manually download and install problem - update

  http://catalog.update.Microsoft.com/v7/site/search.aspx?q=KB935509>

  07/28 / 1111:29:43

• Problem updating Windows on Hp EliteBook 8560w - HP ProtectTools Security Manager 8.1

  When I ' try to update Windows 8 Preview of Windows 8.1 on a laptop HP EliteBook 8560w, I ' am getting this error message: "before upgrade you to Windows 8.1 Preview, uninstall these apps: HP ProtectTools Security manager, HP WebCam.

  Hp ProtectTools 8.0.2.1341 Security Manager is installed with the password manager and Credential Manager.

  Someone had this problem and fixed it yet?

  Thank ' s!

  Hello!
  Thanks for posting in the HP support forum!

  8.1 Microsoft Windows (although very good and big update ) is still in BETA (testing) phase and is not officially supported.

  Windows has features upgrade analysis and that it has detected that HP ProtectTools are not (yet) compatible with the new operating system (new update) - still in test.

  Note that this OS is still in beta and may contain bugs. In addition, he brings a few changes that any other 3rd party suppliers must take into account and it will take a while until the program is compatible.

  I recommend - if you want to test the new operating system, install fresh on another computer to test (processing Edition), not a production machine. Otherwise, for your laptops of business - use only the final versions of the software (such as Windows 7 SP1 or Windows 8).

  Let me know if I can help you further!

  IT_WinSec

  Please, take into consideration my location (Europe) and time zones. I'll try to give the answer as soon as possible.

• Problem updating Windows "impossible to verify updates because the service is not running."

  Am having a problem with Windows Update on my laptop (Vista). Receive a prompt that displays "cannot check the updates because the service is not running. You may have to restart your computer. Yes, I restart. That is what it is?

  I had the same problem on Vista 3 PC based over the weekend and did what follows with quick success after many corrections suggested on this site:

  * go to services and stop the Windows Update Service

  * locate C:\Windows\SoftwareDistribution\folder & remove all it's content (if you have step 1 any content does not correctly as they will be in use by another program)

  * restart the Windows update service

  * ask to check updates

  All mine quickly searched and downloaded all updates applicable, installed and done!

  I hope that it works easily for you too :)

• Problem updating Windows in Windows 8 - 0x8007000d

  one of the custom of updates available ran install.i the resolution of the problems, it is said, it sets problems.yet 3, will not install the update. and whenever I run the troubleshooter it detects and resolves the same 3 problems

  

  Hello

  We appreciate your efforts on this issue.

  -Is this problem specific to any particular update or all updates?

  If you encounter the same problem after solving the problems running Windows Update, it means that a file needed by Windows Update is corrupted or missing. I suggest you run the DISM tool and check if it helps.

   

  1. Enter in the right edge of the screen and then click on Search.
     (If you use a mouse, point to the lower right of the screen, move the mouse to the top and then click find.)
  2. Enter command prompt in the search box.
  3. In the results list, drag down on or right click command prompt, and then press or click run as administrator.
  4. In the administrator: command prompt window, type the following commands. Press ENTER after each command:

  DISM.exe / Online/Cleanup-image /Scanhealth

  DISM.exe / Online/Cleanup-image /Restorehealth

  To close the administrator: command prompt window, type Exitand press ENTER. Run Windows Update again.

  Let us know the status of the issue. If you need help, please after return. We will be happy to help you.

• Problem updating windows Vista 1 800700

  Im getting windows error message as below

  Update Windows 800700 1

  Anyone know what this is in connection with?

  Hello Onmywaytochurch,

  Thank you for your response.  You receive this error when you turn on your computer or when you try to update?  Also, what happens when you try to update in Mode safe?  Engineer James Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• Failed to update Windows Vista pack 2 error 0 x 80041010

  I tried several times the Windows Vista Service Pack 2 update (KB948465), but accepting after the benefits, etc. the said engine: Instalattion has not been successful. An unknown error has occurred error code: 0 x 80041010.
  Could you please help me with this problem?

  Other info:
  Fab: HP
  Model: HP dv 6700 notebook pc clubhouse
  Processor: AMD Athlon (tm) 64 x 2 Dual Core TK-57 processor - 1.90 GHz
  RAM: 2 GB
  System type: 32-bit operating system

  Thank you

  Hello

  Thank you for using the Microsoft Windows Vista Forums.

  Click on the link below and follow the instructions to download and install Service pack 2 manually.

  http://windowshelp.Microsoft.com/Windows/en-GB/help/105f7420-6f7f-4FE8-8698-2f40ca5f53711033.mspx#EFH

  If this does not work, follow the instructions in the link below which will help you solve the problem.

  This problem may occur if one of the following conditions is true:

  • A program on your computer interfered with the installation of the service pack.
  • There is an inconsistency in the store of Windows services. The store Windows maintenance is a required component to install service packs.

  How to troubleshoot Windows Vista and Windows Server 2008 service pack installation issues

  http://support.Microsoft.com/kb/947366

  If this does not work, follow the instructions in the link below.

  1. click on start.

  2 type one in the start menu search, and click Ok.

  wmiadap/f
  winmgmt /clearadap

  Please post back and let us know if it helped to solve your problem.

  Kind regards

  KarthiK TP

• I can't update windows service pack. 8007371C error code

  8007371C error code keeps popping up. Please can someone help? Thanks LS

  Hi laurael75,

  Don't the down computer at one time other than when you use the internet? You receive error messages?
  Follow the steps in this document to reset Windows Update components. Alternatively, you can start your computer in a clean boot State in order to eliminate software conflicts that may cause problems to install the updates.

• Problem updating windows 8.1

  Hello! I have recently installed Windows 8.1 in my pc. When I finished the installation process, I looked to see if there was a 'Windows Update' update. Because this one 90 updates, I downloaded the day, then, Windows Update automatically installed updates. Then it asks me to restart my PC. I rebooted, and it appears on my screen 'Work on the update, 0% ', and I've waited almost 15 minutes until it was on 100%. Then my computer restarted and showed another message that says 'is not possible to complete updates, undo changes' (I have translated the message of my mother tongue in English). How can I fix it in order to install updates? Thanks in advance!

  In this case, we recommend that you use the DISM (Deployment Image Servicing and Management) tool and check if that helps. To do this, you can consult the following link:
  https://support.Microsoft.com/en-us/KB/947821/

  If the problem persists, you may want to consider to reset your Windows Update components by referring to the instructions mentioned on the following link:
  https://support.Microsoft.com/en-us/KB/971058/

  If the problem persists, you can run the Windows Update Troubleshooter by using the following link:
  http://Windows.Microsoft.com/en-us/Windows/troubleshoot-problems-installing-updates#1TC=Windows-8

  Hope this will help you.

• problem updating windows 8 to 8.1

  I downloaded the update of windows 8 to 8.1, I finished download it 20%...then I stopped the download and when I tried to take it back the next day, it started again from the beginning 0%... I tried several times but same result... Help, please...

  Hello Nikhil,

  Thank you for giving us the opportunity to help you.

  I would be grateful if you can provide us with the following information to help us better understand the issue.

  1. Do you receive an error message when installing it?
  2. Are all the device drivers and Windows updates are updated?
  3. You have security software installed on your computer?

  If you can not upgrade to Windows 8.1, I suggest trying the steps by Vivian Samartha responded on April 12, 2014 in the following thread and see if it works for you.

  http://answers.Microsoft.com/en-us/Windows/Forum/windows8_1-windows_install/kb2919355-Windows-81-update-fails-800f0092-and/4d4d23a3-695a-4bd4-B340-d2ce9c75919d

  If the problem persists after trying the above steps, I'll ask to follow the steps given by David Williams Dixon in the Blog below.

  Something happened and the 8.1 Windows installation may not be completed. (And now you are bored)

  We know if the steps help you in upgrading the computer to Windows 8.1 if not get back to us with the last update and we will be happy to help you.

  Kind regards.

• problems with windows xp service pack 2

  I can't download windows xp service pack 2

  See...

  Help: I got hacked. Now what should I do?
       http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

  Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows.  Please note that a repair installation (upgrade AKA on-site) won't fix this!

  HOW to do a clean install of Windows XP: see method 1 and http://michaelstevenstech.com/cleanxpinstall.html#steps in http://support.microsoft.com/kb/978307

  Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything on the page following before otherwise connect the machine to a network or the internet and before using a flash drive or the SD card that is not brand new, or has not been freshly formatted:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  Other useful references include:

  HOW to get a computer that is running Windows XP Gold (no Service Pack) fully patched (after a clean install)
  http://groups.Google.com/group/Microsoft.public.windowsupdate/MSG/3f5afa8ed33e121c

  HOW TO get a computer that is running Windows XP SP1 (a) or SP2 fully patched (after a clean install)
  http://groups.Google.com/group/Microsoft.public.WindowsXP.General/MSG/a066ae41add7dd2b

  Tip: After getting the computer fully patched, download/install KB971029 manually: http://support.microsoft.com/kb/971029

  NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free and download/run the removal tool before installing updates, Windows Service Packs, or updates IE and before installing your new anti-virus application (which will require WinXP SP3 must be installed).

  Norton Removal Tool
       FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  McAfee Consumer product removal tool
       http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

  See also:

  Measures to help prevent spyware
  http://www.Microsoft.com/security/spyware/prevent.aspx

  Measures to help prevent computer worms
  http://www.Microsoft.com/security/worms/prevent.aspx

  Avoid fake security software!
  http://www.Microsoft.com/security/antivirus/rogue.aspx

  If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Problems installing Windows XP SP2

  A failure of the system, I had to recover my laptop from the recovery disks provided when I bought the laptop. This has only installed XP Pro SP1 and I'm trying to upgrade to SP3. However, I need to install SP1a or SP2 first. I tried to install both, but none works.

  SP1a crashes when it's downloading files, on the verification of the network activity, nothing is actually happening.

  SP2 crashes when checking in product key.

  Please help me with this problem.

  If the computer is connected to the internet, chances are that it is infected (again). See...

  Cleaning a compromised system
       http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

  Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows. Please note that a repair installation (upgrade AKA on-site) will NOT fix it!

  HOW to do a clean install of Windows XP: see method 1 and http://michaelstevenstech.com/cleanxpinstall.html#steps in http://support.microsoft.com/kb/978307

  NOTE: If your computer came with a set of disks, there is a hidden partition restore (not to be confused with the restoration of the system) you would use to do the clean install (AKA a "destructive recovery").

  After the new installation, you will have the equivalent of a "new computer" in order to take care of EVERYTHING on the next page before connecting the machine to the internet or one local network (i.e. other computers) AND BEFORE to plug in a flash, SD card, or any other external drive to the computer otherwise:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  Other useful references include:

  HOW to get a computer that is running Windows XP Gold (no Service Pack) fully patched (after a clean install)
  http://groups.Google.com/group/Microsoft.public.windowsupdate/MSG/3f5afa8ed33e121c

  HOW TO get a computer that is running Windows XP SP1 (a) or SP2 fully patched (after a clean install)
  http://groups.Google.com/group/Microsoft.public.WindowsXP.General/MSG/a066ae41add7dd2b

  Tip: After completing the computer fully patched, download/install KB971029 manually before connecting any player external to the computer: http://support.microsoft.com/kb/971029

  VERY IMPORTANT! -Online any Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free AND download/run the removal tool appropriate prior to installing the updates, Windows Service Packs or IE upgrades AND BEFORE installing your new anti-virus application (which will require WinXP SP3 must be installed).

  Norton Removal Tool
       FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  McAfee Consumer product removal tool
       http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

  See also:

  Risks & benefits of P2P file sharing
  http://www.Microsoft.com/protect/data/downloadfileshare/filesharing.aspx
  http://blogs.technet.com/MMPC/archive/2008/10/06/the-cost-of-free-software.aspx
  http://www.us-cert.gov/CAs/tips/ST05-007.html

  Measures to help prevent spyware
  http://www.Microsoft.com/security/spyware/prevent.aspx

  Measures to help prevent computer worms
  http://www.Microsoft.com/security/worms/prevent.aspx

  Avoid fake security software!
  http://www.Microsoft.com/security/antivirus/rogue.aspx

  If you need additional assistance with the clean install, please start a new thread in this forum: http://social.answers.microsoft.com/Forums/en-US/xprepair/threads

  If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

  Good luck this time!

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Update Windows, stuck at step 3 of 3, does not start

  Hello

  Reading the forums, so it seems I'm not the only one who had this problem, but none of the data seems to work for me.

  My computer is running slow this morning (as sometimes when he treats a large update), so I restarted.  But now, whenever the system tries to start, it gets insofar as the message 'configuration updated step 3 of 3, 0% ' before it restarts in total.

  I am running Windows Vista Home Premium - I think that it is 32-bit, but I'm not positive.  I have a laptop HP Pavilion DV6345us.

  I tried all suggested fixes, I found.  I tried to launch the Mode without failure (all versions of it), but every time it's the same thing.  I've never had to simplified office, I think I'm supposed to see.  I tried the system restore, but none of the dozen or so restoration work points.  After each attempt to restore the system, I get this error message: data error (Cyclic Redundancy Check) (0 x 80070017).

  My last update was added on 06/05/10 at 09:16:38.  My last update before that was 05/03/10 at 14:31:18.  My time zone is set to GMT - 8:00 (or Pacific time).  Between the Windows updates, I downloaded an update for Java (Java 6 update 20) 04/05/10.

  I have also run the memory diagnostic tool, but that has not changed anything.

  I do not have any third-party malware or anti-virus software.

  This is all the relevant information, I think I can give.  Any comments would be greatly appreciated, because I use my computer for work and need again as soon as POSSIBLE.

  Thank you!

  I do not have any third-party malware or anti-virus software.

  Not good.

  Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows.  Please note that a repair installation (upgrade AKA on-site) will NOT fix it!

  How TO do a clean install of Vista: See the section "If you want to reinstall Windows Vista by running a new installation... "of http://windows.microsoft.com/en-us/windows-vista/Installing-and-reinstalling-Windows-Vista

  Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything on the next page before connecting the machine to the internet or one local network (i.e. other computers) otherwise and before using a flash drive or the SD card that is not brand new, or has not been freshly formatted:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  Tip: After getting the computer fully patched, download/install KB971029 manually: http://support.microsoft.com/kb/971029

  NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free and download/run the removal tool before installing updates, Windows Service Packs, or updates IE and before installing your new anti-virus application (which will require WinXP SP3 must be installed).

  Norton Removal Tool
       FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  McAfee Consumer product removal tool
       http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

  If you need assistance, start a new thread in this forum: http://social.answers.microsoft.com/Forums/en-US/vistarepair/threads

  If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Error code: Trying 80072F8F update windows after fresh install - Dell Vostro 1510 - (Windows 7 x 64 PRO)

  Hello, I'm trying to update windows after installation and I get error code 80072F8F.  After looking for other pages, I checked my BIOS date and time are correct and Windows as well.

  Laptop: Dell VOSTRO 1510
  Windows 7 x 64 PRO

  I already activated Windows (silly me to check everything actually works) and I need a solution as soon as POSSIBLE.

  I needed Windows update to try and fix a number display adapter (card intel not giving not external display resolutions)- but that's another question.

  I hope that there is a fix out there somewhere in the ether.

  -Giant_Cheeseman

  No anti-virus installed at the present time, no anti-spyware, no firewall.

  Repost: What were the problems you are experiencing that you thought that a "new facility" could solve?

  The foregoing notwithstanding, and since you neglected to install an antivirus application...

  Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows.  Please note that a repair installation (upgrade AKA on-site) won't fix this!

  HOW to do a clean install of Vista: section "If you want to reinstall Windows Vista by running a new installation...". "of http://windows.microsoft.com/en-us/windows-vista/Installing-and-reinstalling-Windows-Vista

  Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything on the next page before connecting the machine to the internet or one local network (i.e. other computers) otherwise and before using a flash drive or the SD card that is not brand new, or has not been freshly formatted:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  Tip: After getting the computer fully patched, download/install KB971029 manually: http://support.microsoft.com/kb/971029

  NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free and download/run the removal tool before installing updates, Windows Service Packs, or updates IE and before installing your new anti-virus application (which will require WinXP SP3 must be installed).

  Norton Removal Tool
       FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  McAfee Consumer product removal tool
       http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• updated Windows vista sp 2 KB948465 fails with the error code 80070057

  the Sp 2 update will not work under windows update or standalone download.  the preparation of updated system ran with the following result:

  =================================
  Preparation of control system was updated.
  Version 6.0.6001.22275
  2009-11-04 17:31

  Checking deployment Packages

  Audit of manifest Package and catalogs.

  Checking package watchlist.

  Control of component watchlist.

  Verification of the packets.

  Control components store

  Checking SMI Store
  Summary:
  Milliseconds: 2514738
  No error detected

  and the file sfcresults contained the following text:
  2009-11-04 19:35:23, info CSI 00000006 [SR] components check 100 (0 x 00000064)
  2009-11-04 19:35:23, transaction Info CSI 00000007 [SR] beginning verify and repair
  2009-11-04 19:35:33, info CSI 00000009 [SR] full audit
  2009-11-04 19:35:34, CSI of information 0000000 components [SR] a check 100 (0 x 00000064)
  2009-11-04 19:35:34, CSI Info 0000000b transaction [SR] beginning verify and repair
  2009-11-04 19:35:43, CSI to 0000000 d [SR] full audit information
  2009-11-04 19:35:44, CSI 0000000e Info [SR] components check 100 (0 x 00000064)
  2009-11-04 19:35:44, CSI Info 0000000f transaction [SR] beginning verify and repair
  2009-11-04 19:35:46, info CSI 00000011 [SR] full audit
  2009-11-04 19:35:46, info CSI 00000012 [SR] components check 100 (0 x 00000064)
  2009-11-04 19:35:46, transaction Info CSI 00000013 [SR] beginning verify and repair
  2009-11-04 19:35:48, info CSI 00000015 [SR] full audit
  2009-11-04 19:35:49, info CSI 00000016 [SR] components check 100 (0 x 00000064)
  2009-11-04 19:35:49, transaction Info CSI 00000017 [SR] beginning verify and repair
  2009-11-04 19:35:51, info CSI 00000019 [SR] full audit
  2009-11-04 19:35:51, CSI Info 0000001 components [SR] a check 100 (0 x 00000064)
  2009-11-04 19:35:51, CSI Info 0000001 b transaction [SR] beginning verify and repair
  2009-11-04 19:35:53, CSI Info 0000001 d [SR] full audit
  2009-11-04 19:35:54, 0000001e Info [SR] CSI components check 100 (0 x 00000064)
  2009-11-04 19:35:54, CSI Info 0000001f transaction [SR] beginning verify and repair
  2009-11-04 19:35:56, info CSI 00000021 [SR] full audit
  2009-11-04 19:35:56, info CSI 00000022 [SR] components check 100 (0 x 00000064)
  2009-11-04 19:35:56, transaction Info CSI 00000023 [SR] beginning verify and repair
  2009-11-04 19:35:58, info CSI 00000025 [SR] full audit
  2009-11-04 19:35:58, info CSI 00000026 [SR] components check 100 (0 x 00000064)
  2009-11-04 19:35:58, transaction Info CSI 00000027 [SR] beginning verify and repair
  2009-11-04 19:36, info CSI 00000029 [SR] full audit
  2009-11-04 19:36, CSI Info 0000002 components [SR] a check 100 (0 x 00000064)
  2009-11-04 19:36, CSI Info 0000002b transaction [SR] beginning verify and repair
  2009-11-04 19:36:02, info CSI 0000002d [SR] full audit
  2009-11-04 19:36:03, CSI [SR] 0000002e Info components check 100 (0 x 00000064)
  2009-11-04 19:36:03, CSI Info 0000002f transaction [SR] beginning verify and repair
  2009-11-04 19:36:04, info CSI 00000031 [SR] full audit
  2009-11-04 19:36:05, info CSI 00000032 [SR] components check 100 (0 x 00000064)
  2009-11-04 19:36:05, the transaction Info CSI 00000033 [SR] beginning verify and repair
  2009-11-04 19:36:06, info CSI 00000035 [SR] full audit
  2009-11-04 19:36:07, info CSI 00000036 [SR] components check 100 (0 x 00000064)
  2009-11-04 19:36:07, transaction Info CSI 00000037 [SR] beginning verify and repair
  2009-11-04 19:36:09, info CSI 00000039 [SR] full audit
  2009-11-04 19:36:10, CSI Info 0000003 components [SR] a check 100 (0 x 00000064)
  2009-11-04 19:36:10, CSI Info 0000003b transaction [SR] beginning verify and repair
  2009-11-04 19:36:11, info CSI 0000003d [SR] full audit
  2009-11-04 19:36:12, CSI 0000003e [SR] Info components check 100 (0 x 00000064)
  2009-11-04 19:36:12, CSI Info 0000003f transaction [SR] beginning verify and repair
  2009-11-04 19:36:13, info CSI 00000041 [SR] full audit
  2009-11-04 19:36:14, info CSI 00000042 [SR] components check 100 (0 x 00000064)
  2009-11-04 19:36:14, transaction Info CSI 00000043 [SR] beginning verify and repair
  2009-11-04 19:36:18, Info CSI 00000045 [SR] check complete
  2009-11-04 19:36:18, 00000046 CSI info [SR] components check 100 (0 x 00000064)
  2009-11-04 19:36:18, transaction Info CSI 00000047 [SR] beginning verify and repair
  2009-11-04 19:36:20, Info CSI 00000049 [SR] check complete
  2009-11-04 19:36:20, CSI Info 0000004 components [SR] a check 100 (0 x 00000064)
  2009-11-04 19:36:20, CSI Info 0000004b transaction [SR] beginning verify and repair
  2009-11-04 19:36:23, CSI Info 0000004 d [SR] full audit
  2009-11-04 19:36:24, CSI 0000004e [SR] Info components check 100 (0 x 00000064)
  2009-11-04 19:36:24, CSI Info 0000004f transaction [SR] beginning verify and repair
  2009-11-04 19:36:27, info CSI 00000051 [SR] full audit
  2009-11-04 19:36:27, info CSI 00000052 [SR] components check 100 (0 x 00000064)
  2009-11-04 19:36:27, transaction Info CSI 00000053 [SR] beginning verify and repair
  2009-11-04 19:36:29, info CSI 00000055 [SR] full audit
  2009-11-04 19:36:29, info CSI 00000056 [SR] components check 100 (0 x 00000064)
  2009-11-04 19:36:29, transaction Info CSI 00000057 [SR] beginning verify and repair
  2009-11-04 19:36:34, Info CSI 00000059 [SR] full check
  2009-11-04 19:36:34, CSI 0000005 components [SR] a Info check 100 (0 x 00000064)
  2009-11-04 19:36:34, CSI Info 0000005b transaction [SR] beginning verify and repair
  2009-11-04 19:36:36, CSI Info 0000005 d [SR] full audit
  2009-11-04 19:36:37, CSI 0000005e [SR] Info components check 100 (0 x 00000064)
  2009-11-04 19:36:37, CSI Info 0000005f transaction [SR] beginning verify and repair
  2009-11-04 19:36:39, info CSI 00000061 [SR] full audit
  2009-11-04 19:36:39, 00000062 CSI info [SR] components check 100 (0 x 00000064)
  2009-11-04 19:36:39, transaction Info CSI 00000063 [SR] beginning verify and repair
  2009-11-04 19:36:51, info CSI 00000065 [SR] full audit
  2009-11-04 19:36:51, info CSI 00000066 [SR] components check 100 (0 x 00000064)
  2009-11-04 19:36:51, transaction Info CSI 00000067 [SR] beginning verify and repair
  2009-11-04 19:36:59, info CSI 00000069 [SR] full audit
  2009-11-04 19:36:59, CSI Info 0000006 components [SR] a check 100 (0 x 00000064)
  2009-11-04 19:36:59, CSI Info 0000006b transaction [SR] beginning verify and repair
  2009-11-04 19:37:08, Info CSI 0000006e Verify [SR] full
  2009-11-04 19:37:08, CSI Info 0000006f [SR] components check 100 (0 x 00000064)
  2009-11-04 19:37:08, transaction Info CSI 00000070 [SR] beginning verify and repair
  2009-11-04 19:37:17, info CSI 00000073 [SR] full audit
  2009-11-04 19:37:17, info CSI 00000074 [SR] components check 100 (0 x 00000064)
  2009-11-04 19:37:17, transaction Info CSI 00000075 [SR] beginning verify and repair
  2009-11-04 19:37:29, info CSI 00000077 [SR] full audit
  2009-11-04 19:37:30, info CSI 00000078 [SR] components check 100 (0 x 00000064)
  2009-11-04 19:37:30, transaction Info CSI 00000079 [SR] beginning verify and repair
  2009-11-04 19:37:39, CSI Info 0000007 d [SR] full audit
  2009-11-04 19:37:40, CSI 0000007e Info [SR] components check 100 (0 x 00000064)
  2009-11-04 19:37:40, CSI Info 0000007f transaction [SR] beginning verify and repair
  2009-11-04 19:37:50, info CSI 00000087 [SR] full audit
  2009-11-04 19:37:51, info CSI 00000088 [SR] components check 100 (0 x 00000064)
  2009-11-04 19:37:51, transaction Info CSI 00000089 [SR] beginning verify and repair
  2009-11-04 19:38, CSI Info 0000008b Verify [SR] full
  2009-11-04 19:38, components of CSI Info 0000008 c [SR] 100 audit (0 x 00000064)
  2009-11-04 19:38, Info CSI 0000008 d [SR] beginning verify and repair transaction
  2009-11-04 19:38:08, CSI 0000008f [SR] Verify Info full
  2009-11-04 19:38:08, info CSI 00000090 [SR] components check 100 (0 x 00000064)
  2009-11-04 19:38:08, transaction Info CSI 00000091 [SR] beginning verify and repair
  2009-11-04 19:38:19, Info CSI 00000093 [SR] check complete
  2009-11-04 19:38:20, info CSI 00000094 [SR] components check 100 (0 x 00000064)
  2009-11-04 19:38:20, transaction Info CSI 00000095 [SR] beginning verify and repair
  2009-11-04 19:38:33, info CSI 00000097 [SR] full audit
  2009-11-04 19:38:33, info CSI 00000098 [SR] components check 100 (0 x 00000064)
  2009-11-04 19:38:33, transaction Info CSI 00000099 [SR] beginning verify and repair
  2009-11-04 19:38:39, CSI Info 0000009b [SR] cannot repair the military record [l:20 {10}] "angsaz.ttf" Microsoft-Windows-font-TrueType-AngsanaNew, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "
  "2009-11-04 19:38:43, Info CSI 0000009 c [SR] fixed queue \SystemRoot\WinSxS\Manifests\\[l:20{10}]"angsaz.ttf "by copying from backup
  2009-11-04 19:38:43, CSI Info 0000009 d [SR] repair corrupted file [ml:520 {260}, l:40 {20}] '------? \C:\Windows\Fonts"\[l:20{10}]"angsaz.ttf' of the store
  2009-11-04 19:38:47, a 000000, 1 CSI Info [SR] verification complete
  2009-11-04 19:38:47, 000000 a 2 CSI Info [SR] components check 100 (0 x 00000064)
  2009-11-04 19:38:47, CSI Info a 000000 3 transaction [SR] beginning verify and repair
  2009-11-04 19:39:07, 000000 to 5 CSI Info [SR] verification complete
  2009-11-04 19:39:07, 000000 a 6 CSI Info [SR] components check 100 (0 x 00000064)
  2009-11-04 19:39:07, CSI Info 000000a 7 transaction [SR] beginning verify and repair
  2009-11-04 19:39:27, a 000000, 9 CSI Info [SR] verification complete
  2009-11-04 19:39:28, 000000aa CSI Info [SR] components check 100 (0 x 00000064)
  2009-11-04 19:39:28, CSI Info 000000ab transaction [SR] beginning verify and repair
  2009-11-04 19:39:33, 000000ad CSI Info [SR] verification complete
  2009-11-04 19:39:34, 000000ae CSI Info [SR] components check 100 (0 x 00000064)
  2009-11-04 19:39:34, CSI Info 000000af transaction [SR] beginning verify and repair
  2009-11-04 19:39:38, 000000 b 1 CSI Info [SR] verification complete
  2009-11-04 19:39:38, 000000 b 2 CSI Info [SR] components check 100 (0 x 00000064)
  2009-11-04 19:39:38, CSI Info 000000b 3 transaction [SR] beginning verify and repair
  2009-11-04 19:39:39, 000000 b 5 CSI Info [SR] cannot repair the military record [l:22 {11}] "Stknote.h1s" Microsoft-Windows-help - Stknote.Resources, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10 {5}] 'en-US', VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "
  2009-11-04 19:39:43, 000000 b 7 CSI Info [SR] cannot repair the military record [l:22 {11}] "Stknote.h1s" Microsoft-Windows-help - Stknote.Resources, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10 {5}] 'en-US', VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "
  2009-11-04 19:39:43, 000000 b 8 CSI Info [SR] this element is referenced by [l:166 {83}] "' Package_36_for_KB937286 ~ 31bf3856ad364e35 ~ x 86 ~ US ~ 6.0.1.18000.937286 - 100_en-us_GDR" "
  2009-11-04 19:39:43, 000000ba CSI Info [SR] could not reproject corrupted file [ml:520 {260}, l:66 {33}] '------? \C:\Windows\Help\Windows\en-us"\[l:22{11}]"Stknote.H1S '; source file in the store is also corrupted
  2009-11-04 19:39:43, 000000bc CSI Info [SR] verification complete
  2009-11-04 19:39:43, 000000bd CSI Info [SR] components check 100 (0 x 00000064)
  2009-11-04 19:39:43, 000000be CSI Info transaction [SR] beginning verify and repair
  2009-11-04 19:40:01, CSI Info 000000dc Verify [SR] full
  2009-11-04 19:40:01, 000000dd CSI Info [SR] components check 100 (0 x 00000064)
  2009-11-04 19:40:01, CSI Info 000000de transaction [SR] beginning verify and repair
  2009-11-04 19:40:04, 000000e0 CSI Info [SR] verification complete
  2009-11-04 19:40:05, Info CSI [SR] 000000e1 components check 100 (0 x 00000064)
  2009-11-04 19:40:05, CSI Info 000000e2 transaction [SR] beginning verify and repair
  2009-11-04 19:40:13, CSI Info 000000e4 Verify [SR] full
  2009-11-04 19:40:14, 000000e5 CSI Info [SR] components check 100 (0 x 00000064)
  2009-11-04 19:40:14, 000000e6 CSI Info transaction [SR] beginning verify and repair
  2009-11-04 19:40:21, 000000e8 CSI Info [SR] verification complete
  2009-11-04 19:40:22, 000000e9 CSI Info [SR] components check 100 (0 x 00000064)
  2009-11-04 19:40:22, 000000ea CSI Info transaction [SR] beginning verify and repair
  2009-11-04 19:40:33, 000000ec CSI Info [SR] verification complete
  2009-11-04 19:40:34, 000000ed CSI Info [SR] components check 100 (0 x 00000064)
  2009-11-04 19:40:34, Info CSI 000000ee transaction [SR] beginning verify and repair
  2009-11-04 19:40:47, 000000f1 CSI Info [SR] verification complete
  2009-11-04 19:40:47, 000000f2 CSI Info [SR] components check 100 (0 x 00000064)
  2009-11-04 19:40:47, CSI Info 000000f3 transaction [SR] beginning verify and repair
  2009-11-04 19:40:51, 000000f5 CSI Info [SR] verification complete
  2009-11-04 19:40:52, 000000f6 CSI Info [SR] components check 100 (0 x 00000064)
  2009-11-04 19:40:52, 000000f7 CSI Info transaction [SR] beginning verify and repair
  2009-11-04 19:41:07, 000000f9 CSI Info [SR] verification complete
  2009-11-04 19:41:08, 000000fa CSI Info [SR] components check 100 (0 x 00000064)
  2009-11-04 19:41:08, CSI Info 000000fb transaction [SR] beginning verify and repair
  2009-11-04 19:41:16, 000000fd CSI Info [SR] verification complete
  2009-11-04 19:41:16, CSI Info [SR] 000000fe components check 100 (0 x 00000064)
  2009-11-04 19:41:16, CSI Info 000000ff transaction [SR] beginning verify and repair
  2009-11-04 19:41:25, info CSI 00000101 [SR] full audit
  2009-11-04 19:41:26, info CSI 00000102 [SR] components check 100 (0 x 00000064)
  2009-11-04 19:41:26, transaction Info CSI 00000103 [SR] beginning verify and repair
  2009-11-04 19:41:43, info CSI 00000128 [SR] full audit
  2009-11-04 19:41:44, info CSI 00000129 [SR] components check 100 (0 x 00000064)
  2009-11-04 19:41:44, CSI Info 0000012a transaction [SR] beginning verify and repair
  2009-11-04 19:42:01, CSI Info 0000012 c [SR] full audit
  2009-11-04 19:42:01, info CSI 0000012d [SR] components check 100 (0 x 00000064)
  2009-11-04 19:42:01, Info CSI 0000012e transaction [SR] beginning verify and repair
  2009-11-04 19:42:30, info CSI 00000130 [SR] full audit
  2009-11-04 19:42:30, info CSI 00000131 [SR] components check 100 (0 x 00000064)
  2009-11-04 19:42:30, transaction Info CSI 00000132 [SR] beginning verify and repair
  2009-11-04 19:42:54, info CSI 00000134 [SR] full audit
  2009-11-04 19:42:55, info CSI 00000135 [SR] components check 100 (0 x 00000064)
  2009-11-04 19:42:55, transaction Info CSI 00000136 [SR] beginning verify and repair
  2009-11-04 19:43:07, info CSI 00000138 [SR] full audit
  2009-11-04 19:43:08, info CSI 00000139 [SR] components check 100 (0 x 00000064)
  2009-11-04 19:43:08, CSI Info 0000013a transaction [SR] beginning verify and repair
  2009-11-04 19:43:18, CSI Info 0000013 c [SR] full check
  2009-11-04 19:43:18, 0000013d of CSI Info [SR] components check 100 (0 x 00000064)
  2009-11-04 19:43:18, Info CSI 0000013e transaction [SR] beginning verify and repair
  2009-11-04 19:43:26, info CSI 00000140 [SR] full audit
  2009-11-04 19:43:26, info CSI 00000141 [SR] components check 100 (0 x 00000064)
  2009-11-04 19:43:26, transaction Info CSI 00000142 [SR] beginning verify and repair
  2009-11-04 19:43:34, Info CSI 00000145 [SR] full check
  2009-11-04 19:43:34, Info CSI 00000146 [SR] components check 100 (0 x 00000064)
  2009-11-04 19:43:34, transaction Info CSI 00000147 [SR] beginning verify and repair
  2009-11-04 19:43:56, info CSI 00000149 [SR] full audit
  2009-11-04 19:43:57, CSI Info 0000014 components [SR] a check 100 (0 x 00000064)
  2009-11-04 19:43:57, CSI Info 0000014b transaction [SR] beginning verify and repair
  2009-11-04 19:44:07, CSI Info 0000014 d [SR] full audit
  2009-11-04 19:44:07, CSI 0000014e [SR] Info components check 100 (0 x 00000064)
  2009-11-04 19:44:07, CSI Info 0000014f transaction [SR] beginning verify and repair
  2009-11-04 19:44:23, info CSI 00000151 [SR] full audit
  2009-11-04 19:44:23, info CSI 00000152 [SR] components check 100 (0 x 00000064)
  2009-11-04 19:44:23, transaction Info CSI 00000153 [SR] beginning verify and repair
  2009-11-04 19:44:39, info CSI 00000155 [SR] full audit
  2009-11-04 19:44:40, info CSI 00000156 [SR] components check 100 (0 x 00000064)
  2009-11-04 19:44:40, transaction Info CSI 00000157 [SR] beginning verify and repair
  2009-11-04 19:44:50, info CSI 00000159 [SR] full audit
  2009-11-04 19:44:51, CSI Info 0000015 components [SR] a check 100 (0 x 00000064)
  2009-11-04 19:44:51, CSI Info 0000015b transaction [SR] beginning verify and repair
  2009-11-04 19:45:04, CSI Info 0000015 d [SR] full audit
  2009-11-04 19:45:05, CSI 0000015e [SR] Info components check 100 (0 x 00000064)
  2009-11-04 19:45:05, CSI Info 0000015f transaction [SR] beginning verify and repair
  2009-11-04 19:45:24, Info CSI 00000162 [SR] check complete
  2009-11-04 19:45:24, CSI Info [SR] 00000163 components check 100 (0 x 00000064)
  2009-11-04 19:45:24, transaction Info CSI 00000164 [SR] beginning verify and repair
  2009-11-04 19:45:32, info CSI 00000166 [SR] full audit
  2009-11-04 19:45:32, info CSI 00000167 [SR] components check 100 (0 x 00000064)
  2009-11-04 19:45:32, transaction Info CSI 00000168 [SR] beginning verify and repair
  2009-11-04 19:45:44, CSI Info 0000016a Verify [SR] full
  2009-11-04 19:45:44, CSI Info 0000016 components [SR] b check 100 (0 x 00000064)
  2009-11-04 19:45:44, CSI Info 0000016 c [SR] beginning verify and repair operation
  2009-11-04 19:45:55, Info CSI 0000016e [SR] full Verify
  2009-11-04 19:45:56, CSI 0000016f [SR] components Info check 100 (0 x 00000064)
  2009-11-04 19:45:56, transaction Info CSI 00000170 [SR] beginning verify and repair
  2009-11-04 19:46:08, info CSI 00000172 [SR] full audit
  2009-11-04 19:46:08, info CSI 00000173 [SR] components check 100 (0 x 00000064)
  2009-11-04 19:46:08, transaction Info CSI 00000174 [SR] beginning verify and repair
  2009-11-04 19:46:23, info CSI 00000176 [SR] full audit
  2009-11-04 19:46:24, CSI Info [SR] 00000177 components check 100 (0 x 00000064)
  2009-11-04 19:46:24, transaction Info CSI 00000178 [SR] beginning verify and repair
  2009-11-04 19:46:29, CSI Info 0000017a Verify [SR] full
  2009-11-04 19:46:29, CSI Info 0000017 components [SR] b check 100 (0 x 00000064)
  2009-11-04 19:46:29, CSI Info 0000017 c [SR] beginning verify and repair operation
  2009-11-04 19:46:40, Info CSI 0000017e [SR] full Verify
  2009-11-04 19:46:40, CSI 0000017f [SR] components Info check 100 (0 x 00000064)
  2009-11-04 19:46:40, transaction Info CSI 00000180 [SR] beginning verify and repair
  2009-11-04 19:46:52, info CSI 00000182 [SR] full audit
  2009-11-04 19:46:53, info CSI 00000183 [SR] components check 100 (0 x 00000064)
  2009-11-04 19:46:53, transaction Info CSI 00000184 [SR] beginning verify and repair
  2009-11-04 19:47:04, info CSI 00000186 [SR] full audit
  2009-11-04 19:47:04, info CSI 00000187 [SR] components check 100 (0 x 00000064)
  2009-11-04 19:47:04, transaction Info CSI 00000188 [SR] beginning verify and repair
  2009-11-04 19:47:23, CSI Info 0000018a Verify [SR] full
  2009-11-04 19:47:24, CSI Info 0000018 [SR] b components check 100 (0 x 00000064)
  2009-11-04 19:47:24, CSI Info 0000018 c [SR] beginning verify and repair operation
  2009-11-04 19:47:52, Info CSI 0000018e [SR] full Verify
  2009-11-04 19:47:52, CSI 0000018f [SR] components Info check 100 (0 x 00000064)
  2009-11-04 19:47:52, transaction Info CSI 00000190 [SR] beginning verify and repair
  2009-11-04 19:48:01, info CSI 00000192 [SR] full audit
  2009-11-04 19:48:02, info CSI 00000193 [SR] components check 100 (0 x 00000064)
  2009-11-04 19:48:02, transaction Info CSI 00000194 [SR] beginning verify and repair
  2009-11-04 19:48:14, CSI 0000019f [SR] Verify Info full
  2009-11-04 19:48:14, 000001 has 0 CSI Info [SR] components check 44 (0x0000002c)
  2009-11-04 19:48:14, 000001 has 1 CSI Info transaction [SR] beginning verify and repair
  2009-11-04 19:48:18, 000001 has 3 CSI Info [SR] full audit
  2009-11-04 19:48:18, 000001 has 4 CSI Info [SR] repair 2 components
  2009-11-04 19:48:18, 000001 has 5 CSI Info transaction [SR] beginning verify and repair
  2009-11-04 19:48:18, 000001 has 7 CSI Info [SR] cannot repair the military record [l:20 {10}] "angsaz.ttf" Microsoft-Windows-font-TrueType-AngsanaNew, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "
  2009-11-04 19:48:18, 000001 has 9 CSI Info [SR] cannot repair the military record [l:22 {11}] "Stknote.h1s" Microsoft-Windows-help - Stknote.Resources, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10 {5}] 'en-US', VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "
  2009-11-04 19:48:18, 000001aa CSI repaired Info [SR] file \SystemRoot\WinSxS\Manifests\\[l:20{10}]"angsaz.ttf" by copying from backup
  2009-11-04 19:48:18, 000001ab CSI Info [SR] repair corrupted file [ml:520 {260}, l:40 {20}] '------? \C:\Windows\Fonts"\[l:20{10}]"angsaz.ttf' of the store
  2009-11-04 19:48:18, 000001ad CSI Info [SR] cannot repair the military record [l:22 {11}] "Stknote.h1s" Microsoft-Windows-help - Stknote.Resources, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10 {5}] 'en-US', VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "
  2009-11-04 19:48:18, 000001ae CSI Info [SR] this element is referenced by [l:166 {83}] "' Package_36_for_KB937286 ~ 31bf3856ad364e35 ~ x 86 ~ US ~ 6.0.1.18000.937286 - 100_en-us_GDR" "
  2009-11-04 19:48:18, 000001 b 0 CSI Info [SR] could not reproject corrupted file [ml:520 {260}, l:66 {33}] '------? \C:\Windows\Help\Windows\en-us"\[l:22{11}]"Stknote.H1S '; source file in the store is also corrupted
  2009-11-04 19:48:18, 000001 b 2 CSI Info [SR] full repair
  2009-11-04 19:48:18, 000001 b 3 CSI Info [SR] validation transaction
  2009-11-04 19:48:19, 000001 b 7 CSI Info [SR] check and complete repair operation. All of the files and registry keys listed in this operation were repaired successfully

  Free unlimited installation and compatibility support is available for Windows Vista SP2 issues until August 30, 2010. Availability of support chat or messaging differs depending on your location. Some questions may require that more support for which he is advanced a charge.  Go to http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034 & select appropriate category (i.e., download problem;) Installation problem; Problems after installing a service pack).

  If you do not have a valid antivirus application installed, or your subscription has expired:

  Help: I got hacked. Now what should I do?
       http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

  Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows.  Please note that a repair installation (upgrade AKA on-site) will NOT fix it!

  HOW to do a clean install of Vista: section "If you want to reinstall Windows Vista by running a new installation...". "of http://windows.microsoft.com/en-us/windows-vista/Installing-and-reinstalling-Windows-Vista

  Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything on the next page before connecting the machine to the internet or one local network (i.e. other computers) otherwise and before using a flash drive or the SD card that is not brand new, or has not been freshly formatted:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free and download/run the removal tool before installing updates, Windows Service Packs, or updates IE and before installing your new anti-virus application.

  Norton Removal Tool
       FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  McAfee Consumer product removal tool
       http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

  See also:

  Measures to help prevent spyware
  http://www.Microsoft.com/security/spyware/prevent.aspx

  Measures to help prevent computer worms
  http://www.Microsoft.com/security/worms/prevent.aspx

  Avoid fake security software!
  http://www.Microsoft.com/security/antivirus/rogue.aspx

  If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft