Problems with the export of

Hello

I had problems with the export feature in Photoshop 2015 CC. I think that the problems started some time around the most recent update, but it is possible it all started when I used the photo frame Script (filter > render > photo frame). I'm not sure. But as you'll see below, it is almost that the software attempts to create a setting when I try to export an image.

In any case, when I try to use the export function, the image that appears in the dialog box is stretched and distorted.

photoshop-problems-2.jpg

I can resize the box and the image will then appear normal, but then when I click on "Export all", the screen looks like this:

photoshop-problems-3.jpg

The box save never actually appears. It's just a white box with a black column. It's almost as if the screen is not complete the drawing.

And it seems that this problem starts even before I got to export in the form box. The beginning of Photoshop screen looks like this:

photoshop-problems-1.jpg

The file names (which I have gray here) are not complete. They end up just with a white line that reaches out to the right of the screen.

This has happened for at least a few weeks now. Stop smoking out and restarting does not help. I tried to reset my preferences and that did not help. I tried to delete the preferences file and it still happens.

BTW, the Save for Web feature works very well.

I work on a Mac with the following attributes:

photoshop-problems-4.jpg

My Mac software is up to date, as well as Photoshop.

Can someone help me understand what is happening and how to fix it?

Thank you-

Mary

If you see a picture frame in the preview, but not in the exported file, I think that you have driver video card problems.

If you go into Photoshop preferences > Performance and uncheck 'Use Graphics Processor', the problem goes away?

Tags: Photoshop

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