Purchase of a monthly package at HK$ 68 but only show web page US$ 9.9. I'm living in Hong Kong. Help, please.

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  Hello

  I bought Adobe Creative with new Adobe ID before that I have a trial version with a different Adobe ID facility. MIT purchased version ID does not appear to me, but only the ID old test I can't connect.

  Help, please.

  My English is not good come from Germany

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  Hello Mara,

  If you are facing lawsuits error on CC2015, please see the help document:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Kind regards

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• Installation of 6 without the purchase of a monthly package.

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  http://www.Adobe.com/products/creativecloud/FAQ.html

  http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall

  http://forums.Adobe.com/community/download_install_setup/creative_cloud_faq

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  Hi Robertc70810949,

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  Hello

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

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  No, if you have a subscription according to the type of subscription, you will have to pay each month or year until that you cancel.

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  Adobe - General conditions of subscription

  Kind regards

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  Often, this solves the problem.

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  For questions of purchase, you will need to communicate directly with the Support from Adobe.

  Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

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