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• Got a legal question about the installation of Adobe Photoshop Elements.  How to get help from Adobe using a chat session?

  Got a legal question about the installation of Adobe Photoshop Elements.  How to get help from Adobe using a chat session?

  AdobeTomFaith

  If your program is Photoshop Elements, then you have posted in the wrong forum. Some how your son got posted in the Forum Adobe Premiere elements (video editing). Please re-post your thread in the Adobe Photoshop elements Forum.

  Photoshop Elements

  Wherever your son is, please include Adobe Photoshop Elements version and operating system and the description of the installation problem (error messages, stage of failure, etc.)

  Support Adobe seems to be limited to Adobe cat and is classically limited to the current version which is 13. Then, you the best avenue to success is likely to be through the Adobe Photoshop elements Forum. But that shouldn't stop you trying to determine what kind of support you can get from Adobe cat on your question.

  I would offer this link that is specific for Adobe Chat download and installation

  Contact the customer service (this is not the same destination as shown in a previous post in your thread)

  This link is specifically designed for

  Photoshop Elements

  Download, installation, setting up

  Download and installation

  Panel discussion

  (18:00 - Friday 7 pm Sunday)

  Thank you.

  RTA

• How to unlock the flash from adobe

  How to unlock the flash from adobe

  You have the Plugin Adobe Flash installed version?

  There are two different versions of Flash, ActiveX for IE version and the version of the plugin used by most other browsers.

  1. download the Setup file of Plugin Flash version here:
  
  Adobe Flash - Plugin version.
  
  Save it to your desktop.

  2. close Firefox using file > exit
  
  Then check the Task Manager > processes tab to make sure that firefox.exe is closed.
  
  {XP: Ctrl + Alt + Delete, Vista: Shift + Ctrl + ESC process tab =}

  3. then run the Flash configuration from your desktop file.

  4. run Firefox and test your installation here: https://www.adobe.com/software/flash/about/

  • On Vista and Windows 7, you may need to run the installer of plugin as administrator by starting the installation program via the context menu if you do not get a UAC prompt for permission to continue (that is to say that nothing seems to be happening).

  See this:
  
  http://vistasupport.MVPs.org/run_as_administrator.htm

• Adobe Story part of the CC from Adobe?

  I have the CC from Adobe and I am just curious to know if I should purchase history or is it included as part of the creative cloud.  If it is part of the CP, how to access that version that I had asked me to upgrade to use it and I don't want to double pay for it every month if I don't have to. help please

  Hi ChandrelleW,

  I have the CC from Adobe and I am just curious to know if I should purchase history or is it included as part of the creative cloud.

  This is the part of the creative cloud. You don't have to buy it.

  If it is part of the penal code, how it access?

  Access Adobe Story by signing here: Adobe Story | Writing software

  I click the Sign In button, then connect with my creative cloud, connect.

  To install the application in offline mode, you can download it from the portal of history online after clicking on the Home button. Look for the button download the current application "do you want to work Offline?

  Thank you
  Kevin

• I have Lightroom and Photoshop installed on my desktop. I agree £8,57 per month to receive the Plan from Adobe.  I just bought a laptop. I have both programs installed on my laptop and my office. How to download

  I have Lightroom and Photoshop installed on my desktop. I agree £8,57 per month to receive the Plan from Adobe.

  I just bought a laptop. I have both programs installed on my laptop and my office.

  How can I download on my laptop?  Any help gratefully received

  John

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)

• My computer crashed and I had to clean and reload windows 7 Professional. How can I reload the software from Adobe. I have connected on my Adobe account, but there is no record of my purchases.

  My computer crashed and I had to clean and reload windows 7 Professional. How can I reload the software from Adobe. I have connected on my Adobe account, but there is no record of my purchases.

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.4|  6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• 5.7.1 Lightroom and NIK collection. I installed Nik Collection correctly. I followed the instructions from Adobe for importing the plugin in Lightroom. If I go to "photo" / "past to" (I use the Italian version, so I don't know if the translation of the po

  Lightroom 5-7-1 and NIK Collection. I installed Nik Collection correctly. I followed the instructions from Adobe for importing the plugin in Lightroom. If I go to "photo" / "past to" (I use the Italian version, so I don't know if the translation functions and controls is correct!) happens that all plugins are visible but not active. And even the default plugins are no longer active. I have repeated several times the procedure installation, but without result. Can anyone help? Tiziana

  You may need to do a manual install. See if this link helps:

  https://support.Google.com/nikcollection/answer/3002259?HL=it

• Hello. I have an essay, and I need to focus on it. the sketch from adobe will help me? Thanks in advance.

  Hello. I have an essay, and I need to focus on it. the sketch from adobe will help me? Thanks in advance.

  Otherwise, what program will help me?

  Hi Matt,

  Yes, you could use sketches, make the drawing as a picture layer, and then draw on top of it. Just one thing: how you want to export? You use a software of creative cloud? I ask because right now the only way to get a high resolution of your sketch work must send the work to CC Photoshop or Illustrator CC.

  Sue.

• whenever I open the installer from Adobe, it always say that "trying to connect to the server...". ». Please help me. I don't know what is happening, but my WI - Fi works very well. Adobe needs to know that this facility is very important for me

  whenever I open the installer from Adobe, it always say that "trying to connect to the server...". ». Please help me. I don't know what is happening, but my WI - Fi works very well. Adobe needs to know that this facility is very important for me!

  Please read https://forums.adobe.com/thread/1499014

  -try some steps such as changing browsers and disable your firewall

  -also clear the cache of your browser if you start with a fresh browser

  -check the file hosts for blocked entries https://forums.adobe.com/thread/1912777

• I allowed to CS2, I contact Adobe support for new link and new key for the new facility for the computer updated. In the installation, I have inserted the key from ADobe that I got Adobe support, but when I open programms CS2 it will not work and gives me

  I allowed to CS2, I contact Adobe support for new link and new key for the new facility for the computer updated. In the installation, I have inserted the key from ADobe that I got Adobe support, but when I opened any CS2 program it will not work and gives me the invalid key error. What should do?

  CS2: Error: unavailable activation server | CS2, Acrobat 7, hearing 3 -.

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm

  https://helpx.Adobe.com/Creative-Suite/KB/CS2-product-downloads.html

• I can't get my redemption code to work to get my serial number... No one is very useful with the cat from adobe... wasted over an hour of my time. Please someone help me

  I bought 13 items. I can't get my redemption code to work for my serial number.

  No one is very useful with the cat from adobe... wasted over an hour of my time. Please someone help me

  Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  - and https://forums.adobe.com/thread/1572504

• How to change the resolution from Adobe?

  Hello

  I can't change the resolution from Adobe Acrobat Pro XI. All my other programs seem normal, but Adobe's "In-your-face" and everything is so great.

  How can I change the resolution from Adobe is no longer scale on my laptop and two monitors?

  
  Your help is appreciated.

  Hi mooshtie,

  Could you please specify if you wish to reduce the size of the PDF icons or icons of the toolbar.

  See the following link and if it is useful:

  How can I reduce the size of the icons in the toolbar? (Accessibility)

  Let me know.

  Kind regards

  Ana Maria

• How can I remove all the files from adobe?

  How can I remove all THE files from Adobe? Including apps, preferences and all folders containing old items. Thank you!

  Use of the Adobe Creative Cloud cleaning tool to solve installation problems can help

• I got a mac book pro with Yosemite. Today started to ask me to enter in the first series. Uninstalled all the app from adobe and I loggin and install all the app and still the problem

  I got a mac book pro with Yosemite. Today started to ask me to enter in the first series. Uninstalled all the app from adobe and I loggin and install all the app and still the problem. What do I do?

  If you are prompted for a serial number in the creative clouds, see this link:

  https://helpx.Adobe.com/creative-cloud/KB/CCM-prompt-serial-number.html

  Guinot

• (how to copy in adobe) want the response from ADOBE

  How can I put copy in adobe, simple question should be simple

  answer?

  As stated-"Adobe" is the name of the company.

  So you can not copy something with "Adobe".

  You ask your question in the forum of Adobe Reader.

  Adobe Reader cannot create a PDF file, can not handle the content of a PDF page (example - create or edit form fields) and can not export the contents of a PDF page.

  A PDF file open in Adobe Reader, you can do a "file - save as.

  Allows you to save the PDF file with a new file name.

  Giving you a copy of the file whenever you make.

  For a more robust activity, you will want to purchase a license for Acrobat.

  Be well...