Quick menu Canon stopped working [solved]

Hello everyone... first time poster here with a new PIXMA MG3222 printer I just bought today and I'm having a problem.

Whenever I try to launch the Quick Menu of Canon, I get a windows popup error message, "Quick Menu Canon stopped working. This has happened every time and the error message is immediate. A black box that indicates the Task Manager is the main window of the Quick Menu Canon is in the background, but nothing appears in it and said the Task Manager is not ongoing.

I downloaded and reinstalled drivers 3 for my Win7 64 bit box from the Canon Site, as well as the most recent software Quick Menu but still the same error message. I opened my firewall to allow the Quick Menu Canon thinking that he may be trying to contact Canon for a reason, and that's why he was not but once again... always the same error message.

The printer & scanner work fine, but of course I have to select each function separately from Windows Explorer in order to use, no quick Menu of the Canon, which is quite annoying.

Someone at - it a similar problem they solved?

Of event viewer...

Application: CNQMMAIN. EXE
Version of the Framework: v4.0.30319
Description: The process was completed due to an unhandled exception.
Exception info: System.AccessViolationException
Battery:
at Canon.QuickMenu.ManagedWrapper.Twain.Controller.GetFirstSource (Canon.QuickMenu.ManagedWrapper.Twain.TwIdentity ByRef)
at Canon.QuickMenu.Main.InstallInformation.Driver.GetScannerDriverInfo (System.String, System.Windows.Window, System.Nullable'1,)
to Canon.QuickMenu.Main.Scanner... ctor (System.String, System.Nullable'1, System.Windows.Window)
at Canon.QuickMenu.Main.Scanner.GetScannerFromDeviceID (System.String, System.Nullable'1)
at Canon.QuickMenu.Main.MasterSetup.FindInstalledDevice (System.String, out Boolean, System.DateTime)
at Canon.QuickMenu.Main.App.ChangeDeviceSettingsOnCommalineInformation (Boolean, Canon.QuickMenu.Main.CommandLine.Information, out Boolean)
at Canon.QuickMenu.Main.App.CommandLineInformationProcedure (Canon.QuickMenu.Main.CommandLine.Information, Boolean, Boolean)
at Canon.QuickMenu.Main.App.OnStartup (System.Windows.StartupEventArgs)
<.ctor>b__1 (System.Object)
to System.Windows.Threading.ExceptionWrapper.InternalRealCall (System.Delegate, System.Object, Int32)
to the millisecond. Internal.Threading.ExceptionFilterHelper.TryCatchWhen (System.Object, System.Object, System.Delegate, Int32, System.Delegate)
at System.Windows.Threading.DispatcherOperation.InvokeImpl)
at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext (System.Object)
at System.Threading.ExecutionContext.RunInternal (System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run (System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run (System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Windows.Threading.DispatcherOperation.Invoke)
at System.Windows.Threading.Dispatcher.ProcessQueue)
at System.Windows.Threading.Dispatcher.WndProcHook (IntPtr, Int32, IntPtr, IntPtr, out Boolean)
to the millisecond. Win32.HwndWrapper.WndProc (IntPtr, Int32, IntPtr, IntPtr, out Boolean)
to the millisecond. Win32.HwndSubclass.DispatcherCallbackOperation (System.Object)
to System.Windows.Threading.ExceptionWrapper.InternalRealCall (System.Delegate, System.Object, Int32)
to the millisecond. Internal.Threading.ExceptionFilterHelper.TryCatchWhen (System.Object, System.Object, System.Delegate, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl (System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
to the millisecond. Win32.HwndSubclass.SubclassWndProc (IntPtr, Int32, IntPtr, IntPtr)
to the millisecond. Win32.UnsafeNativeMethods.DispatchMessage (System.Windows.Interop.MSG ByRef)
at System.Windows.Threading.Dispatcher.PushFrameImpl (System.Windows.Threading.DispatcherFrame)
at System.Windows.Threading.Dispatcher.PushFrame (System.Windows.Threading.DispatcherFrame)
at System.Windows.Threading.Dispatcher.Run)
at System.Windows.Application.RunDispatcher (System.Object)

to System.Windows.Application.RunInternal (System.Windows.Window)
to System.Windows.Application.Run (System.Windows.Window)
at Canon.QuickMenu.Main.App.Main)

I solved this problem:

Apparently, the Quick Menu of Canon was hung trying to initialize a driver Twain-32 No.-more-exisiting a previously uninstalled printer/scanner that left a file location... the file no longer existed, but a reference to this fact.

Windows Event Viewer:

Name of the failing application: CNQMMAIN. EXE, version: 2.3.0.0, time stamp: 0x51ee1f7b
The failed module name: dlbktwds.ds, version: 3.107.0.0, time stamp: 0x45df4d5a
Exception code: 0xc0000005
Offset: 0x00004da2
ID of the process failed: 0xfc0
Start time of application vulnerabilities: 0x01cf3a786aa3ca3b
The failing application path: C:\Program Files (x 86) \Canon\Quick Menu\CNQMMAIN. EXE
Path of the failing module: C:\Windows\Twain_32\Dell\AIO printer A920\dlbktwds.ds
Report ID: a881fcce-a66b-11e3-be08-1c6f65af0926

Tags: Canon Printer

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