(Redirected) Problem with my mouse touchpad of Inspiron 3520

When I turn on sometimes when I move the mouse the screen glitches. It turns gray and there's line in the screen. Looks almost static.

I try to understand what it is and fix it. The guarantee is no longer in place, but I'm happy to fix myself.

As you have a laptop, better make this laptop in the computer Forum post here:

http://en.community.Dell.com/support-forums/laptop/default.aspx

Bev.

Tags: Dell Products

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    • Posted byalpha-amandine

      Answers verified
      Verified by pelosap

      Hello world!

      Like you I had the same problems touchpad. At first, I thought it was ESD and troubleshoot-made for a few days. Finally, I concluded that he had nothing to do with the EDD and passed questions possible pilot. I installed every driver package I could find, modified, off driver signature in order to install OEM drivers, used Windows 7, 8, 8.1, Ubuntu etc... but in vain.

      Early on, some kind of physical problem seems to be the most logical. The question was just what! I couldn't believe that synaptics could do such an aweful touchpad which was incapable of actually at work. I did support arguing that the question must be caused by something small. During my last clean install of Windows 8.1 I noticed that the default windows caused the touchpad driver is EXTREMELY sensitive. You will notice that once you install the latest driver from Dell the cursor movement calms down considerably. The touchpad is still extremely sensitive, the driver is just take the raw input all that and generalizing it in a cursor, easier to manage. Conclusion, the touchpad is too sensitive.

      I compared this premise with my previous experiences and found much support each other. My touchpad would typically be panic after a lot of 2-finger scroll or a large number of movements of gesture.  Indeed, it would stop work entirely if I blew warm breath on her. Conclusion, I need to desensitize the touchpad on and protect... but how!

    In my first attempt, I simply took the touchpad transparent and entirely covered with packing tape. Don't expect anything I ran my finger on it and revealed that the movement of the cursor is estimated much more controllable. I used it for 30 minutes like this with only a few minor problems. (My touchpad STILL freaks out in the first 15 minutes, so for me it was a big deal!) I asked a little more layers of Ribbon downwards and the feature kept getting better and better. Since I was best performance with several layers of tape and because the transparent packing tape is not look glued to your laptop I wanted to find a better solution. I needed a plastic resistant thick that I would stick to the surface of the touchpad and has no need of me to use many of the layers. Conclusion, use plastifieuses 3 m plastic.

    On this second attempt, I disassembled the laptop and removed the touchpad of the palm rest area. I used a tampon Magic Eraser with a little water and very little SOAP to clean the surface of the touchpad. After that it was clean and dry I cut an oversized square piece of plastic lamination and placed the touchpad upside on the sticky side of the plastic. I then took a razor and carefully trimmed the excess by tracing around the edge of the touchpad. The result was a piece perfectly sized plastic on the top of the touchpad. I reinstalled the touchpad in the palmrest and reassembled the computer. (Please note that there is some tape of ground wire to the back of the tablet that should be reapplied during installation.)

    I use it like this for 3 days now with ZERO problems! I hope that Dell takes knowledge from this post and comes up with a real solution. The black surface of the touchpad is itself just plastic glued on the circuit of keys using an adhesive. It seems that the simple solution would be for them to replace it with a more robust piece more thick. One thing I noticed is that the 3 m plastic is tougher than the original surface of the touchpad which makes it difficult to slide your finger over it. When I started my finger continued to jump on the touchpad which caused the cursor to jump around, however after a few hours he smoothed out nicely. You can have better luck using a different plastic as a screen protector of mobile phone since it was designed to have the fingers touch.

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