Repeated problems purchase membership

I tried to buy membership of photography, and he returns constantly with the message that "it is not able to handle my transaction at this time". I got my own money, this morning, it should not be a problem, why this continue to happen? I tried to make another account but that didn't work, I tried another plan that I can afford but still once, who did not work, please can someone point me in the right direction? I run a small photography business and I hope that my editing software to be running and let me buy the product I need.

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    iMac - model: iMac14, 2

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    iMac 2560 x 1440

    Software: (Does that mean?)

    OS X El Capitan 10.11.1 (B 15, 42) - since the start-up time: 16 hours

    Disc information: (Does that mean?)

    SD0128F SSD APPLE disk0: (121,33 GB) (Solid State - TRIM: Yes)

    EFI (disk0s1) : 210 MB

    Boot OS X (disk0s3) : 134 MB

    Macintosh HD (2) /: 1.11 TB (439,22 GB free)

    Storage of carrots: disk0s2 120.99 GB Online

    Storage of carrots: disk1s2 999.35 Go online

    ST1000DM003 disk HARD APPLE disk1: (1 TB) (rotation)

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    LaCie (disk3s2) / Volumes/LaCie: 3,00 (1.85 free) tuberculosis

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    Burr-Brown of TI USB audio CODEC

    Brother MFC-6490CW

    Apple Inc. BRCM20702 hub.

    Apple Inc. Bluetooth USB host controller.

    Apple Inc. FaceTime HD camera (built-in)

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    com.Kaspersky.kext.kimul.44 [no charge] (44) [click for support]

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    com.zeobit.kext.AVKauth [no charge] (2.0.1 - 10.6 SDK) [click for support]

    com.zeobit.kext.Firewall [no charge] (2.0.1 - 10.6 SDK) [click for support]

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    [no charge] com.kaspersky.nke (1.0.2d43) [click for support]

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    Application of Google Reader (Google Drive.app/Applications /)

    Dropbox UNKNOWN (missing value)

    Google + Auto Backup UNKNOWN (missing value)

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    [operation] com.adobe.acc.AdobeDesktopService.176352.5A888135-0425-46E3-8393-285B7734B58D

    [ongoing] com.Adobe.accmac.134752

    [ongoing] com.Apple.XPC.launchd.oneshot.0x1000001e.EtreCheck

    [operation] com.brother.scanner.ica.177312.3675F5A5-ED12-4BF4-923F-B132372C6A23

    [ongoing] com.brother.utility.NETserver.173792

    [ongoing] com.brother.utility.USBserver.173472

    [ongoing] com.google.GoogleDrive.91872

    [ongoing] com.ilifetouch.iclockmac.127392

    com.ilifetouch.iclockmac.helper [loading]

    [ongoing] com.wacom.TabletDriver.175712

    [ongoing] com.wacom.WacomTouchDriver.174432

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    o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [click for support]

    Web of Google Earth plugin: Version: 6.0 [click for support]

    Default browser: Version: 601 - SDK 10.11

    AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [click for support]

    Flip4Mac WMV Plugin: Version: 2.3.8.1 [click for support]

    OfficeLiveBrowserPlugin: Version: 12.3.6 [click for support]

    AdobeAAMDetect: Version: 3.0.0.0 - 10.9 SDK [click for support]

    AdobePDFViewerNPAPI: Version: 15.009.20077 - SDK 10.8 [click for support]

    FlashPlayer - 10.6: Version: 20.0.0.235 - 10.6 SDK [click for support]

    Silverlight: Version: 4.0.60129.0 [click to support]

    QuickTime Plugin: Version: 7.7.3

    Flash Player: Version: 20.0.0.235 - 10.6 SDK [click for support]

    googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [click for support]

    iPhotoPhotocast: Version: 7.0 - 10.8 SDK

    AdobePDFViewer: Version: 15.009.20077 - SDK 10.8 [click for support]

    WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - 10.9 SDK [click for support]

    DirectorShockwave: Version: 12.0.3r133 - 10.6 SDK [click for support]

    Safari extensions: (Does that mean?)

    ClickToPlugin

    Ghostery

    3rd party preference panes: (Does that mean?)

    Flash Player [click for support]

    FUSE for OS X (OSXFUSE) [click for support]

    Java [click for support]

    Time Machine: (Does that mean?)

    Skip system files: No.

    Mobile backups: OFF

    Automatic backup: NON - automatic backup disabled

    Volumes to back up:

    Macintosh HD: Disc size: 1.11 TB disc: 672,61 GB

    LaCie: Disc size: 3,00 TB disk used: 1.15 TB

    Destinations:

    [Network] data

    Total size: 2.00 TB

    Total number of backups: 33

    An older backup: 10/12/15, 21:17

    Last backup: 10/22/15, 06:02

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    100% dock

    39% kernel_task

    8% SDM

    3% WindowServer

    1% fontd

    Top of page process of memory: (Does that mean?)

    11,12 GB dock

    1.29 GB kernel_task

    Mdworker (16) 279 MB

    Com.apple.WebKit.WebContent (2) 164 MB

    Mds_stores 82 MB

    Virtual memory information: (Does that mean?)

    15 MB of free RAM

    4 pm used GB RAM (1.09 GB being cached)

    12,53 Go Swap used

    Diagnostic information: (Does that mean?)

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    December 13, 2015, 06:23:45 /Library/Logs/DiagnosticReports/hasplmd_2015-12-13-062345_[redacted].crash

    December 13, 2015, 06:23:36 /Library/Logs/DiagnosticReports/hasplmd_2015-12-13-062336_[redacted].crash

    December 13, 2015, 06:23:25 /Library/Logs/DiagnosticReports/hasplmd_2015-12-13-062325_[redacted].crash

    December 13, 2015, 06:23:15 /Library/Logs/DiagnosticReports/hasplmd_2015-12-13-062315_[redacted].crash

    December 13, 2015, 06:23:05 /Library/Logs/DiagnosticReports/hasplmd_2015-12-13-062305_[redacted].crash

    December 13, 2015, 06:22:55 /Library/Logs/DiagnosticReports/hasplmd_2015-12-13-062255_[redacted].crash

    December 13, 2015, 06:22:45 /Library/Logs/DiagnosticReports/hasplmd_2015-12-13-062245_[redacted].crash

    December 13, 2015, 06:22:35 /Library/Logs/DiagnosticReports/hasplmd_2015-12-13-062235_[redacted].crash

    December 13, 2015, 06:22:25 /Library/Logs/DiagnosticReports/hasplmd_2015-12-13-062225_[redacted].crash

    December 13, 2015, 06:22:15 /Library/Logs/DiagnosticReports/hasplmd_2015-12-13-062215_[redacted].crash

    December 13, 2015, 06:22:05 /Library/Logs/DiagnosticReports/hasplmd_2015-12-13-062205_[redacted].crash

    December 13, 2015, 06:21:55 /Library/Logs/DiagnosticReports/hasplmd_2015-12-13-062155_[redacted].crash

    December 13, 2015, 06:21:45 /Library/Logs/DiagnosticReports/hasplmd_2015-12-13-062145_[redacted].crash

    December 13, 2015, 06:21:35 /Library/Logs/DiagnosticReports/hasplmd_2015-12-13-062135_[redacted].crash

    December 13, 2015, 06:21:25 /Library/Logs/DiagnosticReports/hasplmd_2015-12-13-062125_[redacted].crash

    December 13, 2015, 06:21:15 /Library/Logs/DiagnosticReports/hasplmd_2015-12-13-062115_[redacted].crash

    December 13, 2015, 06:21:05 /Library/Logs/DiagnosticReports/hasplmd_2015-12-13-062105_[redacted].crash

    December 13, 2015, 06:20:55 /Library/Logs/DiagnosticReports/hasplmd_2015-12-13-062055_[redacted].crash

    December 13, 2015, 06:20:45 /Library/Logs/DiagnosticReports/hasplmd_2015-12-13-062045_[redacted].crash

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    December 13, 2015, 06:11:33 Library/Logs/DiagnosticReports/Dock_2015-12-13-061133_[redacted].cpu_resource. diag [click for more information]

    December 13, 2015, 06:03:38 Library/Logs/DiagnosticReports/Dock_2015-12-13-060338_[redacted].cpu_resource. diag [click for more information]

    December 13, 2015, 05:56:12 Library/Logs/DiagnosticReports/Dock_2015-12-13-055612_[redacted].cpu_resource. diag [click for more information]

    December 13, 2015, 05:48:38 Library/Logs/DiagnosticReports/Dock_2015-12-13-054838_[redacted].cpu_resource. diag [click for more information]

    December 13, 2015, 05:41:26 Library/Logs/DiagnosticReports/Dock_2015-12-13-054126_[redacted].cpu_resource. diag [click for more information]

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    December 13, 2015, 12:42:46 AM /Library/Logs/DiagnosticReports/hasplmd_2015-12-13-004246_[redacted].crash

    December 13, 2015, 12:42:36 AM /Library/Logs/DiagnosticReports/hasplmd_2015-12-13-004236_[redacted].crash

    December 13, 2015, 12:42:26 AM /Library/Logs/DiagnosticReports/hasplmd_2015-12-13-004226_[redacted].crash

    December 13, 2015, 12:42:16 AM /Library/Logs/DiagnosticReports/hasplmd_2015-12-13-004216_[redacted].crash

    December 13, 2015, 12:42:06 AM /Library/Logs/DiagnosticReports/hasplmd_2015-12-13-004206_[redacted].crash

    December 13, 2015, 12:41:56 AM /Library/Logs/DiagnosticReports/hasplmd_2015-12-13-004156_[redacted].crash

    December 13, 2015, 12:41:46 AM /Library/Logs/DiagnosticReports/hasplmd_2015-12-13-004146_[redacted].crash

    December 13, 2015, 12:41:36 AM /Library/Logs/DiagnosticReports/hasplmd_2015-12-13-004136_[redacted].crash

    December 13, 2015, 12:41:26 AM /Library/Logs/DiagnosticReports/hasplmd_2015-12-13-004126_[redacted].crash

    December 13, 2015, 12:41:16 AM /Library/Logs/DiagnosticReports/hasplmd_2015-12-13-004116_[redacted].crash

    December 13, 2015, 12:41:06 AM /Library/Logs/DiagnosticReports/hasplmd_2015-12-13-004106_[redacted].crash

    December 13, 2015, 12:40:56 AM /Library/Logs/DiagnosticReports/hasplmd_2015-12-13-004056_[redacted].crash

    December 13, 2015, 12:40:46 AM /Library/Logs/DiagnosticReports/hasplmd_2015-12-13-004046_[redacted].crash

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    December 13, 2015, 12:40:16 AM /Library/Logs/DiagnosticReports/hasplmd_2015-12-13-004016_[redacted].crash

    12 December 2015, 13:59:56 self-test - spent

    December 12, 2015, 02:14:08 /Library/Logs/DiagnosticReports/hasplmd_2015-12-12-021408_[redacted].crash

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    December 12, 2015, 02:10:58 /Library/Logs/DiagnosticReports/hasplmd_2015-12-12-021058_[redacted].crash

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    December 11, 2015, 02:22:16 /Library/Logs/DiagnosticReports/hasplmd_2015-12-11-022216_[redacted].crash

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    Model name: iMac
    Model identifier: iMac14, 2
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    Processor speed: 3.5 GHz
    Number of processors: 1
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    L2 Cache (by heart): 256 KB
    L3 Cache Memory: 8 MB
    Memory: 16 GB
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    Serial number (System): DCPM42S0FQPN
    Material UUID: B1336D7D-320C-5E5C-99DD-9A7B14375B82
    Model name: iMac
    Model identifier: iMac14, 2
    Processor name: Intel Core i7
    Processor speed: 3.5 GHz
    Number of processors: 1
    Total number of cores: 4
    L2 Cache (by heart): 256 KB
    L3 Cache Memory: 8 MB
    Memory: 16 GB
    Boot ROM version: IM142.0118.B12
    Version of the SCM (System): 2.15f7
    Serial number (System): DCPM42S0FQPN
    Material UUID: B1336D7D-320C-5E5C-99DD-9A7B14375B82
    Model name: iMac
    Model identifier: iMac14, 2
    Processor name: Intel Core i7
    Processor speed: 3.5 GHz
    Number of processors: 1
    Total number of cores: 4
    L2 Cache (by heart): 256 KB
    L3 Cache Memory: 8 MB
    Memory: 16 GB
    Boot ROM version: IM142.0118.B12
    Version of the SCM (System): 2.15f7
    Serial number (System): DCPM42S0FQPN
    Material UUID: B1336D7D-320C-5E5C-99DD-9A7B14375B82
    Model name: iMac
    Model identifier: iMac14, 2
    Processor name: Intel Core i7
    Processor speed: 3.5 GHz
    Number of processors: 1
    Total number of cores: 4
    L2 Cache (by heart): 256 KB
    L3 Cache Memory: 8 MB
    Memory: 16 GB
    Boot ROM version: IM142.0118.B12
    Version of the SCM (System): 2.15f7
    Serial number (System): DCPM42S0FQPN
    Material UUID: B1336D7D-320C-5E5C-99DD-9A7B14375B82

    First, you must uninstall MacKeeper Kaspersky and Sophos.

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    If you are in the United States and bought MacKeeper, see here: https://yenchasoftwaresettlement.com/

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    When I Comeback the Certified service center they tell me I should buy HARD drive because it has burned, after that, during a conversation, told me, what happens in not burned but have bad blocks. During a conversation, they try to sell me HDD and various services with addition of money wihtout problem solution.

    What can I do in this situation?
    Your organization handed them a certificate, but they work very badly and your image in the spoils of the Russia.

    Pleas, halp me in this problem.

    If your need I can given my contacts.

    @ManikAndre,

    I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display personal information (serial numbers and information).

    If you are unfamiliar with the operation of the function of the Forum, private messages you can learn it all here.
    Thank you for visiting the Forum from HP Support.

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