Report on the export time - how to export all my clients?

We have about 35,000 clients in our database of BC.

I'm trying to export for use in a direct mail campaign (and other reports for other reasons), but export always expires.

The reports are very simple; That is to say.

  1. CRI-> Add customer relationship
  2. Select customers (Contacts & companies)
  3. Select the Type of the default ID address, name of the customer, CRM
  4. Next
  5. Generate report (no filter)
  6. About 33 000 results contained in the report.
  7. I then select Export in CSV or Excel report and it will sit there during up to an hour or more and nothing to do.

Notes:

  • I keep the live session by having a session open in another tab.
  • Have tried multiple browsers and internet connections.
  • I have even filtered the results (based on create date) and same problem occurred with only 15,000.

How can I export this report and other simple reports, that I need?

Kind regards

Troy.

If the file contains a large number of files so it takes time, but as you mentioned that divide the records also did not help I suspect something wrong.

PM me the site url, I'll take a look.

Sanjit

Tags: Business Catalyst

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