RESETTLEMENT CS6 on the new computer using the DVD failed, popup adobe suggests it is false, it is not.
Phone our old motherboard failed. We bought a new computer. We have tried to install CS6 - the second overall installation - on the new computer (MacBook Pro), entered the serial number, everything was fine, then received a popup from adobe "Installation Failed Adobe real verification software failure the product you want to install is not a genuine Adobe software and appears to be counterfeit. Please report a piracy or contact customer support for assistance. "I tried to chat with customers, but after waiting several minutes, abandoned.
We have a legitimate copy of CS6 and are frustrated beyond - first with the installation to fail, then with how to support the poor Adobe customer.
You can see below the link for reference:
http://helpx.Adobe.com/x-productkb/global/digital-certificate-revoked-AAM.html
Tags: Adobe
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