Responsibility to allow only for user password resets (for personal help from the front desk)

Hi all

Someone managed to create a responsibility to allow only the password resets? The idea is to assign this responsibility to our office staff help password reset requests. They will not have the opportunity to do anything outside of search for users, and then reset the password. This would allow a large number of the number of tickets to be processed directly by our help desk staff.

Any information would be greatly appreciated.

Hello

Create a custom liability (similar to the system administrator), which only has the (security > user > set) screen.

Why don't you use reset them password 'features' "that comes with the application? See (Note: 399766,1 - FAQ of the Reset password feature) and (Note: 763352.1 - how to set "password forgotten"to work without treatment in 11i?) For more details.

Kind regards
Hussein

Tags: Oracle Applications

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