Restore from iCloud after change of the Apple ID

Hi Experts

Some time ago I went to a different ISP, and I had to pass the email address that I could no longer use the old address of my former ISP. Because of that I had to also change the email address used for my Apple ID. I followed the instructions in the support article inviting you to disconnect all Apple devices before changing the address.

Today I accidentally deleted some photos from my iPhone as I transfer me other photos on my Mac. I thought that it was no problem since I use iCloud backup to my iPhone and it comes to make a backup. However when you restore the backup I am invited for the password to my old Apple ID (my old email address) in order to restore purchases. But this email address no longer exists I've just updated my Apple ID current with my new email address when I switched to the new ISP.

I think I saw somewhere that Apple ID it is related to the purchase/app which is also very good - but since it's the real e-mail address and not a kind of SID, who seems to be a problem when you try to restore the backup to iCloud.

Do you know if there is a way around this?

Even if the e-mail account does not exist - if you can - I recommend trying the password to the old account on the iCloud ask - if you haven't tried this already of course using the old email ID

If you continue to have problems then I would contact Apple security and they can help you win your journal in iCloud

Contact Apple for assistance with the security of the Apple ID - Apple Support accounts

Tags: iCloud

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