RH 8 link to external file does not

I create a link to a PDF file using the dialog hyperlink RoboHelp 8.  I can use the other options in the dialog box (such as mailto, etc.) very well, but when I try the link break in Webhelp it does not work.  Not only that, but the file does not save correctly, using either save or save all icons: he recorded a version of the file that is created when the connection was not yet built, but the anchor text is there.  For example, if I use the text "Test", select it and use the dialog box to add the syntax of jumping, he adds correctly, and you can check this in code view or a text editor.  However, generate Webhelp of this file and - poof! -the syntax of jump does not appear in the file that results, that the word 'Test '.

I can generate AIR help using the same syntax and the file records very well, and the link works.  Same thing in HTMLHelp.  Plain old HTML in a browser works.  Any ideas on what is happening and is there a workaround?

Hello

It is a known problem if you test by displaying the files from your local hard drive and you use Microsoft Internet Explorer as your browser.

RoboHelp has a framework known as a mark of The Web (MOTW) which is normally activated. With MOTW, links to things like PDF and Word documents will fail.

Try to generate WebHelp with MOTW off. This by double-clicking on the WebHelp layout in the pod of single Source Layouts.

Once you do that then you will see another issue rear its ugly little head. When you try to view your WebHelp in Internet Explorer, you are then faced with the Bar little yellow Information (YIB). The link below will show you how to configure IE if you do not see the YIB when you test your WebHelp.

Click here to see

See you soon... Rick

Tags: Adobe

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