Samsung Note 5 doesn't let me see and download the photos on my desktop
I had a Samsung Galaxy S5 - no problems at all see, rearrange, deleting photos or copy them into my office, I have an Alienware by Dell, its pretty quick because it's a computer game. I am using Windows 7 Ultimate, 16 GB.
I own a Samsung Note 5 - I got it 1 month. When I plug it into a USB port, change for file transfer, image GOLD transfer. I then go to the computer and see the Samsung, I double click and it shows the folders, I double click or DCIM or picture and it opens then I see a lot of squares with a red thing, but I can't see all.
I called verizon and after 1 1/2 hours with a tech level they told me to contact Samsung. I did hours and the other later Samsung tech told me to call or write to Microsoft.
I checked for Windows updated, none offered
I checked the update from Samsung, I even tried to download the latest USB driver for samsung.
Anyone know how I can view and save the photos on my PC?
Thank you!
Hi Kat,
There is a chance that the format of the file to your device is not compatible with Windows 7.
For more information, please visit this link: image Format.
Thank you.
Tags: Windows
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