SansaClip + 4 GB on / off button at the top left is therefore more responsive!

I recently got a replacement SansaClip + 4 gb SanDisk Service Center in Pleasant Prairie, Wi.

I used it without a problem for about 2 months.  Yesterday the power switch on the upper right button has stopped working.

The device still rereads and transferred the titles of the Rhapsody without problem.  The display works fine.

I loaded the device for a long period of time.

A ran the update for this device - nothing available.

Hold the button for a minute.  Also she held down for a minute, the push the Home button.

Delete all tracks and reformatted.

Scanned with my antivirus.

Nothing has worked.

I guess that my replacement, I received a refurbished unit and maybe they missed something?

Unit not ill-treated, abandoned or been wet.

Does anyone have any suggestions?  Contact Customer Service to replace another?

Respectfully submitted.

Thank you for the answers.  Customer service told me it is a mechanical problem and have issued

an authorization to return for replacement.

Tags: SanDisk Sansa

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