SCREEN FREEZES WHEN YOU PLAY ZUMA BLITZ

My screen freezes for a few seconds and then it is extremely slow when I play Zuma Blitz. It has been fine for the past 4 months, I played and now for the last 2 weeks it has been giving me no trouble. Has raced many virus scans and shows that everything is fine. Did a system restore and defraged and still does not solve the problem. Help, please!

Thank you

Hello ZoeyJade,

I suggest that you try the methods below to resolve this issue.

Method 1:

I suggest you check the event viewer to see if you can find all the papers related to the application of Zuma crashing. You will be able to find the defective module that is causing the problem.

http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer

You can check the link which will help you analyze the entries below Event Viewer:

http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

You can also post the entry in your response if you have difficulties to find errors.

Method 2:

Try to reinstall the game. I suggest that you uninstall the game on your computer and try to reinstall by using Setup and check if you have the same problem.

Method 3:

Try to update the drivers for your video card. You can see the underside of section which will give you information on how to update the drivers:

http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

Thank you
Irfan H, Engineer Support Microsoft Answers. Visit ourMicrosoft answers feedback Forum and let us know what you think.

Tags: Windows

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