Screw replacement for the Pavilion dv6
Hello
I recently had a repair by mail to HP. When the laptop returns, I noticed that one of the screws next to the hinge of the screen long lacked. Talking with one of the customer service representatives, I was told that it was impossible to have a screw sent to me and I have to send the laptop back to be repaired. You can imagine my reaction.
I was curious to know if anyone knew a good place to screw replacement order for the laptop. To be precise, it is a dv6-1362nr. If you are familiar with the dv6, it is the screw in the monitor down to left (often covered by stickers).
Thanks in advance for any advice,
Troy
I found the service manual and ask HP to send me one of the screw kits. Any thoughts are appreciated.
My problem has been reassigned. I was able to talk to someone new who was about to tell me the same thing until what I mentioned that the screws were covered in a kit of screws. Now they post the kit of screws. It seems that this solution would be a little more obvious for the customer service representative, but at least my replacement is on its way.
Thank you for your answer Hüffer
Tags: Notebooks
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