Security for the Passport wipe when BB 10 blackBerry is 99% complete & stuck for 4 days...

It's the waaaay too long, I know. My new passport obtained in a "wipe lockdown & security ', even if I had the correct access codes. Now the problem: can not get out of the phase of wipe... Security for more than 4 days straight now. He's stuck @99%! If I returned, potentially in terms of my personal data / information? All 100% of what existed in the past... or just the 1% that still? Help!

Do not return immediately.

Download and install BlackBerry connection on a PC, plug it in, wait for it to connect, and then click on restore, and then click on reload software or restore the factory settings. This will most likely fix the problem because it will remove the current operating system files and load the new in.

Here is a link to download the BlackBerry link.
https://swdownloads.BlackBerry.com/downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB06...

Tags: BlackBerry Smartphones

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