Serial number lock-out after the signing of other computers
Okay, it's a bit complicated, but the short version is this: I had additional computers that I had apparently installed Lightroom 6, which was bought as a single, not creative method Cloud rental purchase. I think that he has been left on an old Mac Pro and an old MacBook Pro, in addition to having it on a newer Macbook Pro and a new Mac Pro. I launched it, closed on the old laptop and had to install, turn on the old Mac Pro and then disconnect. As far as I know, these are the only other, so it should just be running on my new Mac Pro and my MacBook Pro. However, he always tells me that there is too much in use serial numbers and unfortunately I was not paying attention to this fairly quickly and now it has locked me out of Lightroom on my Macbook Pro and I can't even in Lightroom to sign out of it.
I doubt that remove programs and reinstall will help, but maybe someone from Adobe can wipe my installation folder. I do not at all creative cloud, and I do not want to or have no need access to adobe for what I do of the clouds. I just need the programs to work on 2 of my computers...
Any suggestions?
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The longest in history.
Yes, I am a collector of the computer. I have an old Mac Pro that I had put on the shelf for awhile and decided to move it to the floor, so I've updated the software system and he got to the height, but I do not remember if I reinstalled it on this computer. I have a new Mac Pro cylinder in the basement, and who had lightroom on it, I think that I upgraded to Lightroom 6. I also had 6 Lightroom on my work MacBook Pro, which was a 2008 model. My daughter thought his MacBook pro 2011 was broken, so she bought a new. I took his old (because it was faster than what I used), a new HDD inserted into it to rejuvenate it and kept as my laptop new principal after I swapped the drives between my old 2008 (who had a hard drive faster, more recent than the 2011) and 2011. I certainly do not disable Lightroom when I did the hard drive swap (who can remember - sorry, I am also more than 50 years). As I said above, I installed and disabled Lightroom on the old Mac Pro and my old MacBook Pro, but it is still saying "too many serial numbers" and I'm locked out of lightroom completely on my MacBook Pro. He is currently working on two computers: MacBook Pro 2011 and 2013 Pro Mac. I believe that the license allows you to have a desktop computer and a laptop, don't?
Contact adobe during the time pst support by clicking here and, when available, click on "still need help", https://helpx.adobe.com/contact.html , and request activation reset account.
Tags: Adobe
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