Silverlight will not install on Firefix 10.0 / XP_X64 Pro. Silverlight error message

Error message Silverlight is said Silverlight 64-bit is not compatible with this OS.  What can I do to work around this problem?  I can't watch Netflix without Silverlight.

Hi PaulFunk,

Follow these methods.

Method 1: Perform a clean boot to see if there is a conflict of software like the clean boot helps eliminate software conflicts.

How to configure Windows XP to start in a "clean boot" State

http://support.Microsoft.com/kb/310353

Note: After completing the steps in the clean boot troubleshooting, follow the section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.

After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.

(a) click Start, run.

(b) type msconfigand click OK.

(c) the System Configuration Utility dialog box appears.

(d) click the general tab, click Normal startup - load all services and device drivers and then click OK.

(e) when you are prompted, click on restart to restart the computer.

Method 2: Follow the steps in the article.

How to clean a facility damaged Silverlight and then reinstall Silverlight

http://www.Microsoft.com/getSilverlight/get-started/install/default.aspx

If the problem persists, you can also post your request in the Silverlight forums for more help and information.

http://forums.Silverlight.NET/13.aspx

Tags: Windows

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