Situation Terrible Z10 blackBerry with Terminal device - BlackBerry Z10 STL-1

Hello. I have a great difficulty.

I'm a big fan of BB devices. Some time ago (about 1 month) I bought a BlackBerry Z10 new, sealed. The reliable eBay with "eBay Giving works" seller that is managed by PayPal Givinf Gund.

The only problem - is that I am living in countries that are NOT supported by BlackBerry at all. Belarus (Belarus). With my work, sometimes I leave (Russia, Poland, Germany) and I can activate my Z10.

In my country, all the 'usual' phone services works great, calls, internet with a local carrier, currently I use Velcom. But its suddenly yesterday morning, my phone has become "Device PIN Blocked.".

It's terrible, I don't even understand WHY? What is the mechanism of the use of BlackBerry, follow or do something else that blocks normal users?

OK, I understand that my country is not in the list. But I can't use m big phone, no worries. It works.

I use my phone not only in Belarus, I am an engineer in a large COMPUTER company and sometimes I go abroad, and I want to use my phone without this kind of stories.

I bought my phone from a seller 100% legal, which is supported by PayPal, which gives funds. I'm the one who opens a box sealed with the phone. I'm the only one who has used this phone at all. For the past two weeks, I use my Z10 with 2 SIM cards in a business trip.

And what now? The phone is locked.

Is this ok? Billion devices worldwide works very well even in those countries as my native - Belarus! But the only mystical problem related to the BlackBerry. There are hundreds of topics in internet with a similar problem.

I love you, BlackBerry, and I know that your position on this market. In situations where the actual users are denied and spit in the face by the company, the company was under the market. It's unacceptable, disrespectful and ugly!

I don't even know how to restore my phone. I need my phone back. Extremely.

I have all THE information on the seller, links, much, bills! I have an original box, I have ALL. And 'Device PIN blocked'.

This problem IS NOT related to my service provider. They don't even know about this kind of blocks. And it is a problem of BlackBerry.

I can provide more information on my phone. Please, I beg you.  I don't want to forget the BlackBerry.

* Deleted *.

I restarted Factory Reset but created new BlackBerry ID and activated my phone with that ID, it seems to work now.
I don't know why and how. But it works. I hope it won't happened again.

Thank you all for the help and answers. I really appreciate that.
Peace

Tags: BlackBerry Smartphones

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