Skype keeps both v7.1 and v7.2 carsh, a dxdiag report had been download.

Recently, we had a problem appcrash on Skype v7.1, but it keeps accident even upgrade us to version v7.2.

Here is the error message:

-----------------------------

Name of the failing application: Skype.exe, version: 7.2.0.103, time stamp: 0x54ef0c1d
Name of the failed module: Skype.exe, version: 7.2.0.103, time stamp: 0x54ef0c1d
Exception code: 0xc0000005
Offset: 0 x 00198696
ID of the process failed: 0xebc4
Start time of application vulnerabilities: 0x01d05fd473b16efc
The failing application path: E:\skype\Phone\Skype.exe
Path of the failing module: E:\skype\Phone\Skype.exe
Report ID: b1677f5c-cbc7-11e4-927a-3c970e0be6e9

Fault bucket [removed for privacy], type 17
Event name: APPCRASH
Answer: No available
Cabin ID: 0

Signature of the problem:
P1: Skype.exe
P2: 7.2.0.103
P3: 54ef0c1d
P4: Skype.exe
P5: 7.2.0.103
P6: 54ef0c1d
P7: c0000005
P8: 00198696
P9:
P10:

The attachment is the report dxdiag in win32 mode.

Please help us. Thank you.

You have total security 360 software Chinese installed?

Tags: Skype

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