Skype Windows 8 crash with error LeAPC_INDEX_MISMATCHErreur

Hi people.

I recently got a laptop DELL XPS which is installed with Windows 7 in the factory, but which has been upgraded (?) to Windows 8 at the time wherever I got it. I had some problems with Skype, as well as with the DELL Webcam Central software since I have the laptop. I was able to resolve most of them (with the help of excellent advice on forums like this one), but I am the last question and have not yet been able to solve.

Whenever I try to use Skype from the tile on the start screen, I'm able to get in the app, but if I try to make a video call, or if I try to change the settings (e.g. to select "Integrated Webcam" instead of the default camera"), it crashes my computer. I get a blue screen with an error message: LeAPC_INDEX_MISMATCHErreur.

Moreover, when I make a video call, the person I call does not appear to receive the call. To me, it seems that it's just rings and rings with no answer, but for them, it seems that I am not called. Finally, the computer crashes and I get the blue screen of death. Or if I try to end the video call, or turn off the webcam in the Skype Windows 8 app, it blocks again the computer.

I have no problem using the desktop version of Skype - which works very well. Of course, I can continue to use the desktop version, but if possible I'd like to solve this problem. Any advice anyone?

Thank you!

Good news! Everything seems to work again. I reinstalled the driver Windows 7 for Dell integrated Webcam, as suggested by Tamim. Initially, it didn't work, but when I rebooted a second time, everything - the webcam, Skype for Windows 8 and office and the Webcam central software worked.

The bad news is that I will not generate a log file for you at this point (I don't think I'll be able to recreate the original problem with Skype for Windows 8). But if the problem persists, I'll do it and post again.

Thank you!

Tags: Skype

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