Workspace & planning crash with error PermGen Space, ADF_FACES-60097 and ADF_FACES-60096

All,

FYI and unexpectedly, we experienced a problem while accessing the demand for planning of Vision (see attached photo).

As we are about to go live this Friday, August 28, 2015, I raised a Sev2 SR with Oracle's Support.

After the collection of the SR, I stumbled on the "Hyperion Planning Application crashes after applying Patch Update Set 11.1.2.3.500 (Doc-ID 1679629.1)" KB, document which seems to be very similar to one we are going through. Unfortunately, there is no mention of the version of the WebLogic Server applies this KB to the... so I'm hesitant to even download it because we are on WebLogic v10.3.6. In addition, 16964825 patch and patch 18362693 seem to refer to the products (for example, FMW, JDEVADF, etc.) are not part of products we are allowed to... so I'm unsure of the next course of action.

If anyone has already experienced the error message attached, which was the corrective actions taken to solve this problem?

Thanks in advance.

JBM

PS: current running on the MS Windows Server 2008 R2 Enterprise SP1 (x 64) servers, our version Hyperion EPM information are as follows:

-Essbase Server v11.1.2.3.507

-V11.1.2.3.502 planning

-Oracle Data Integrator (ODI) v11.1.1.7.0

-Oracle JDK v1.6.0_85

-Oracle WebLogic Server v10.3.6

-Financial Reporting v11.1.2.3.511

-Web analysis v11.1.2.3.504

-Essbase Studio Server V11.1.2.3.507

-Shared Services v11.1.2.3.503

-Reporting & Analysis Framework v11.1.2.3.510

-V11.1.2.3.501 Enterprise Performance Management architect (EPMA)

-Calculation Manager v11.1.2.3.504

-Essbase RunTime Client (RTC) V11.1.2.3.507

-Essbase Administration Services (EAS) Server v11.1.2.3.505

-Analytic Provider Services (APS) v11.1.2.3.507

Looks like that required fixes have been applied then, you can try to increase MaxPermSize to 512 m, it will apply in the windows registry and not the command script if you run a windows service planning.

See you soon

John

Tags: Business Intelligence

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