Software HP Photosmart C4680 is not compatible with Windows 7

I recently updated my HP Pavilion DV5-1138-nr laptop to Windows 7. I managed to reinstall all my software, but the software on the drive for the HP Photosmart C4680 will not install. I have no problem to install the drivers because they have already integrated into Windows. But it would be nice to have software that tells me when the ink will run out, so I know when to buy more ink. Basically, it says that I can not install this software in "Run As" mode... ", which I am not. He says I need to be connected to an Administrators account, but I am logged in as one. If anyone has any ideas, please let me know.

Thank you.

Message edited by cpuman216 on 10/31/2009 08:58

cpuman216 wrote:

I recently updated my HP Pavilion DV5-1138-nr laptop to Windows 7. I managed to reinstall all my software, but the software on the drive for the HP Photosmart C4680 will not install. I have no problem to install the drivers because they have already integrated into Windows. But it would be nice to have software that tells me when the ink will run out, so I know when to buy more ink. Basically, it says that I can not install this software in "Run As" mode... ", which I am not. He says I need to be connected to an Administrators account, but I am logged in as one. If anyone has any ideas, please let me know.

I suggest to disconnect the printer from the computer, uninstall the drivers, then download and install the driver HP recommended here.

Edit by Katie_H (30/03/11): fixing broken link

Tags: HP Printers

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