some PDF documents do not display panel/bookmark icon

I created a large number of PDF files from MS Word documents properly directed.  I have some documents that when converted to PDF and open, do not display the icon/Bookmarks panel so that the user can navigate by headings.  Can someone tell me why certain documents would miss this option?  They are all created the same thing I can say.

Hi Angela,.

The file without a favorite has been created using Microsoft's PDF creation utility. (File > save as > PDF)

The file with bookmarks was created with Adobe PDFMaker for Word. (File > save as Adobe PDF, or by using the Ribbon of PDFMaker.)

Try to recreate your first file using our technology and your bookmarks should be present.

Please let us know if you have any questions.

-David

Tags: Acrobat

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