Someone changed the use name and password on my desktop and I can't fix it, because it requires a usb or floppy disk and I'm stuck on this screen

I tried to change the password, but it is up to the original screen after reboot.  I can't even uninstall and reinstall.

Hey Pewter29,

You should ask the person who changed the password for more details. Reset disk of normally using a password, you can reset the password. For more help with this scenario, see:

What to do if you forget your Windows password
http://Windows.Microsoft.com/en-us/Windows-Vista/what-to-do-if-you-forget-your-Windows-password

Kind regards

Shinmila H - Microsoft Support

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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