Special Siemens Doc on the CD does not open with Acorbat Reader, why?
Special Siemens Doc on the CD does not open with Acorbat Reader, why?
Note There are several thousands of documents on the installation CD, they are open with a browser, but the browser always crashes!
error message:
Signature of the problem:
Problem event name: APPCRASH
Application name: AcroRd32.exe
Application version: 11.0.13.17
Application timestamp: 5607180b
Fault Module name: doconcd2.api
Fault Module Version: 2.1.0.1
Timestamp of Module error: 4b161ebe
Exception code: c0000005
Exception offset: 000791e8
OS version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information 1: 0a9e
More information 2: 0a9e372d3b4ad19135b953a78882e789
Additional information 3: 0a9e
Additional information 4: 0a9e372d3b4ad19135b953a78882e789
Hi joer60712771,
Please uninstall the drive using cleaning tool "Download Adobe Reader and Acrobat tool - Adobe Labs" and remove all traces of your system.
Then install the latest Adobe Acrobat Reader ms from the below mentioned link:
Adobe - Adobe Acrobat Reader DC Distribution
Let me know how it goes.
Kind regards
Nicos
Tags: Acrobat
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