SpeedGrade will open the preview window.

Howdy, having problems become Speedgrade to really open people. Instead of opening the program and go to the boot screen, preview everything on my monitor and the program itself form blocks will not be open. On my dashbar, the Sg icon is not lit; in Control Panel, it does not show Speedgrade as an open program, only as a process. It does when I open the program from my desktop, and when I try and first directlink.

I have a monitor second HDMI I leave unplugged, unless I use it for previews. It is probably the root of the problem, but I can't actually open Speedgrade to reset all the settings that I probably missed by means of disconnecting the HDMI.

I have my cloud completely updated - programs it may be interesting to note that this happened just after the last update, whenever I did in the last two weeks.

I tried to open the program, restart and everything like that, including with different combinations of the two monitors on, but none of this has helped.

I work with Windows 10. Help!

So, you had the two monitors connected & active then tried to throw Sg? To make sure.

SG is quite different than it is monitor use than other applications. It will be the main window of the interface user on your system screen identifies as the number one screen... period. Even if Windows sees only one active monitor & set up here, if it is the monitor of the number 2, Sg will NOT. So first... Check your screens 1 & 2, Sg "will appear" on 1, and can if ordered to put the program on 2 monitor.

If the Sg is not loading at all, which seems possible in your scenario, you should first try to remove preferences & startup files... and silly me, I do not have these places copied to a file on my desktop that I use to collect useful things to re-post when things need to people... and should. They are in the tree of the users/you/then local or roaming/adobe & etc. You can find here & on the web for the location of files, preferences and preferably delete & remove startup files. I know that they are in a couple of blogs program Adobe also...

Now, if it still doesn't load after deleting or renaming your preference/startup files, you will need to run the application Adobe CC cleaner, find here...

https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html

And using it, uninstall & remove all SpeedGrade CC2015 preferences, then restart your computer and use the CC desktop app to download & install a new copy.

But try to remove these first pref files...

Neil

Tags: SpeedGrade

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