Standard of the CS6 install because it is already activated on both machines, but one crashed.
Standard of the CS6 will not install because it is already activated on both machines. However, crashed by a machine and I can not disable here. Support Adobe says it's a 'technical error', because according to them, there are 4 remaining activations. However their suggestion for a fix was to post here. How can I disable the software on the device crashed?
(Note: this is not Creative Cloud.) This is the product offline.)
I don't have a file number from my chat conversation last night. The other contact took end PMs Twitter last night and this morning.
The good news is that suggested Twitter support team download us the CS6 software on the site rather than use our disks, and who seems to have made a difference. We were able to activate with the downloaded version a bit ago. Not sure why there is a difference between the discs and the download on this issue, but I'm happy to live with this mystery in exchange of software work.
Thanks for the replies.
Matt
Tags: Adobe
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Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
- Captivate: 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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I already have more adobe on two computers, but one crashed. Is it OK to load up again?
You need to get your refreshed activations if the machine you lost was not disabled Adobe software. Contact support by chat and ask them to reset the activations.
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Serial number and activation support (non - CC) chat
http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC ) -
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