Store Alu2 HARD drive with a lot of bad sectors, how the guarantee

My external hard drive to StorE ALU2 contains many defective sectors.
It's my backup drive that is always in a safe.

How can I determine if I still have warranty and what is the procedure for the guarantee?

Thanks for your quick response

Hello

You mean the logical bad sectors or physical bad sectors?
Logical bad sectors normall can be restored and difficulty without losing existing data using some tools, but physical bad sectors is not repairable and his need to backup the data to prevent from losing

As far as I know if you have a hardware problem you should contact the authorized Toshiba maintainer in your country.
You can also try to talk with garage for a possible replacement.

Tags: Toshiba

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