Subfolders from Windows mail to Windows Live mail are not imported

Loss of e-mail when you import e-mails from Windows Vista to Windows 7

I have a lot of email (more than 5000 files with 300 000 emails) in Windows Mail in Vista.

I recently bought the new laptop with Windows 7.

When I tried to import old email into the new machine with Windows Mail of liver, most of the emails in subfolders is lost.

Only those e-mails in the Inbox and the old sent box, etc., may be imported.

Please advise how can cope with this problem.

Hi John Chan Sze Chun,.

Windows Mail records records of discussion groups and settings of your email account, in its own storage folder. By default, this folder is placed on drive C, your user name in the directory AppData\Local\Microsoft\ Windows Mail.

In vista and windows 7, the path is C:\Users\username\AppData\Local\Microsoft\Windows mail storage folder.

Try a manual import in Windows Live Mail and check if that helps:

a. open Windows Live Mail.

b. in Windows Live Mail, click file on the menu bar, import and Messages.

For more information, please visit the following links:

http://windowslivehelp.com/thread.aspx?ThreadId=2fecb5f9-9A46-4302-8543-9f6126be3028

http://liveunplugged.spaces.live.com/blog/CNS! F92775FC46A390CA! 172.entry? a = 291331030

If you need additional support, then I suggest you to visit the following site to get help:

http://windowslivehelp.com/searchresults.aspx?query=Windows%20Live%20Mail&ProductID=15

Hope this information is useful.

Jeremy K
Microsoft Answers Support Engineer
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Tags: Windows

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