Subscription of annual export Adobe
I warned for annual exports from Adobe on November but when I log in and go to convert a PDF to word its telling me I need to register. How can I fix?
Hi kristyc26990622,
Follow this link https://cloud.acrobat.com/exportpdf, Sign In using your Adobe ID to use the service to export it in PDF format.
Kind regards
Nicos
Tags: Acrobat
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We no longer offer a free trial of the online ExportPDF Service, however, we offer a 30 day return policy. I suggest that you give the service a try and you will surely get to know its process of conversion is very fast.
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Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
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This is an open forum, not Adobe support... Click below to contact Adobe staff for help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
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Just to let everyone know, I contacted Adobe via Live Chat Customer Service and talked to the Commissioner to have my subscription repaid and cancelled, because I was not able to use CC since July 1, 2016 and after 19 days, my patience has run out. So everyone here problems with the subscription, you must contact the customer by phone or live chat. If you are willing to wait, they escalate it to the highest level tech response team (I think they do it on a case by case basis). Keep asking them to worsen to the possible response team up (apparently they are swarmed, so that tells you how many people have the same problems) and request to speak to supervisors. Be firm and do not yield (I was promised 24 hours for the cases to be solved and the supervisor asked another 24-48 hours, which I refused because after 3 times, it was the limit and I didn't start the whole issue) that we paid service and now we cannot use it.
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Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
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