Sweep, but no document - something wrong with my kindergarten picture?

I used my Pixma MX922 printer with an older computer without any major problems.  A few months back, I had to replace my PC and the printer continued to work properly.  The problem is that today ' today I need to use the scan function (I probably haven't tried to use it because I changed my PC), and it seems that the printer is scanning, but I can't find anything on my PC.

And then I thought "duh!" Never, I reinstalled the printer software. So I downloaded the "official" Canon drivers, my kindergarten picture and a few other things from the Canon support website and installed it all. But it doesn't seem to make a difference.

So I started my garden of Image, which was installed just, and "scan" control is gray, for some reason any. I can't find any setting scan regarding

I must be missing something - what am I missing?

Hi Haldurson,

Please try to use the Scan IJ utility to scan your PIXMA MX922.  To scan using the IJ scanning utility, please follow these steps:

1. click on the start menu select all programs (or all Apps)

2. click on Canon Utilities, IJ Scan Utility and click on IJ Scan Utility to open the program.

3. click the settings... button at the bottom.

4. click on the upper left tab at the top.

5. click on analysis of Document on the left side.

6. next to Data Format, choose PDF (Multiple Pages).

7 any other changes that you want, and the name of the file where you want to save the file.

8. click on OK.

9. in the IJ scanning utility, click Document.

The PDF file will be saved to the specified location.

Please note that Canon Forum is not intended for immediate help, but a place for the community to give you help and comments. If there is a need for emergency assistance, please use the link below to join our friendly technical support team:

http://www.USA.Canon.com/Cusa/consumer/standard_display/contact_us_consumer

Tags: Canon Printer

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