Swr12 is not matching with Z5 compact
I recently upgraded from Z1 to Z5. I can not get my SmartBand 2 to synchronize with the phone. I deleted the data and cache, reset, uninstalled and reinstalled, all to nothing done HELP!
Hello
I also bought my SWR12 on Amazon and upon receiving it I NFC read errors and problems too on a pairing Z5. I finally realized that amazon sold SWR12 renovated, so it was already set up for someone else.
What I did to solve this problem:
-Load SWR12
-Press the button 3 seconds to turn it off (the 3 white LEDS must decrease of 3, 2, 1, 0
-Press the button 10 seconds to reset it completely, a led is blue (or green not sure)
-Turn on the NFC and Bluetooth on Z5
-Smartband open app
-SWR12 Place under Z5 on back logo NFC without moving pair
-Check if the app Smartband is OK
It solved my problem
Tags: Sony Smart
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