C40 is not matching with 12 Touch

Hello

I'm having difficulties pairing a key 12 with the C40 codec.

C40 is 7.0.2 running

Thank you

Wilfred

Hey Wilfred,

To confirm, is he a Touch12 or Touch 8?  Touch 12 would be only supported on an endpoint CTS/TX-CTS-1300, TX9000, etc.

-Jonathan

Tags: Cisco Support

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