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• Ive bought and downloaded adode acrobat Pro DC and its now asking me for the previous issue. I don't have it. He told me to uninstall the previous version of adobe so I did I don't have the password for the trail version more. How can I fix? I cannot ope

  Ive bought and downloaded adode acrobat Pro DC and its now asking me for the previous issue. I don't have it. He told me to uninstall the previous version of adobe so I did I don't have the password for the trail version more. How can I fix? I can't open any pdf on my computer now.

  Hi brets49833316,

  If you have purchased Adobe Acrobat Pro DC as an upgrade, then a serial number of the previous version which you have like Acrobat X or XI. If in the case where you have not bought one of these in the past, then you must buy Acrobat Pro DC as full version (US $449.00).

  In this scenario, you can return the version upgrade and purchase the full version. To return the Contact Customer Service

  Thank you

  Abhishek

• I bought a version student Adobe 3 years... my computer has recently had to be reconfigured, I want to save my copy again, but cannot locate the registration key! How can I get a key please.

  I bought a version student Adobe 3 years... my computer has recently had to be reconfigured, I want to save my copy again, but cannot locate the registration key! How can I get a key please.

  Please refer to find the serial number of your product Adobe quickly

  Hope this will help you.

  Kind regards

  Hervé Khare

• Activate the student and teacher version

  I'm considering the purchase of an earlier version of Dreamweaver (CS5.5), but this is a student and teacher version. I understand that there are some obstacles to jump through in order to activate these versions. I am a teacher at the local school Ed adult here in California. I wonder if someone can tell me how it is difficult to activate these versions?

  Activation is a simple, automated process. This isn't the main issue.

  The real problem is the Adobe academic status eligibility.

  Student software discounts, eligibility student | Adobe

  Not sure how you will go with a version replaced as CS5.5 when all current marketing efforts of Adobe are cloud based.

  When you buy this version replaced since?

• Once I downloaded the new version of Adobe Flash Player 11.3.300.262, I can not play games with my friends on Yahoo Messenger.

  It could be a coincidence, but when I upgraded to the latest version of Adobe Flash Player 11.3.300.262 I can not play games with my friends on Yahoo Messenger. I know that when I've updated for a reason that I had to try 3 times before it took. It shows that it is updated. I wonder if I have to uninstall and reinstall. Also, I never use Internet Explorer 8 but when I went there to check I found a plug check link there and it showed over there that Adobe Flash Player necessary update but it was an older version and not a Foxfire had updated me too. Now I'm really confused if it causes a problem. I've never had to control Internet Explorer for plug-ins before. Have always just updated to Foxfire since that's what I use. Adobe Flash Player seems to play videos OK not really sure if this is the issue or not. My Java plug-ins have been very well and have been updated some time there, so I know it's not that. Any help is appreciated. Thank you!

  Hey again,
  After hours of reading and checking to make sure I had good things enabled, I did, I gave up and uninstalled the latest version of Adobe Flash Player, they gave me and re-installed and later I had my friend get on Messenger and we tried games and it worked this time.
  For some strange reason when I updated it took me 3 tries before it took. So even if he told me that it has been installed, apparently it wasn't really. Just goes to show you that you can not trust what you see.
  What has really scratching my head was I went to Internet Explorer 8, which I never use more and discovered you can now get Mozilla plug in slip out there and when I did showed that same Adobe Flash Player is outdated but it was to a different version. Not knowing if it would help, I installed a new too and he said it was his understanding that it does not. So I guess you can have 1 version installed on the computer 1 despite 2 browsers different different versions. It becomes too complicated for me. Laughing out loud!
  I work with computers all the time at work but not the technical stuff. If it's something simple, I can guess through it to help someone but it's my first personal computer for me and is a former first, so I got experience using different types. We use the desk at work as well. Personally, I like computers laptops for various reasons. And the mention of people many browsers go way over my head.
  Please answer this question though and you answer back.
  DFelice

• Constant problem "Not responding" after downloading the latest version of Adobe Reader.

  Original title: problem Constant 'is not responding.

  I have Windows Vista Home Premium edition: processor-1, 80 GHz; RAM - 1, 00 GB; System Type 32-bit OS.  Began to experience "Not responding" problem after I downloaded the latest version of Adobe Reader.  I get him unresponsive on the top of the page regardless of what software I'm working with or browse the internet.

  Hi Lagin,

  What is the complete error message you get?

  Since you are facing problems after downloading the latest version of Adobe reader, you can try to uninstall the same and check.

  You can check the following links and check.

  Uninstall a program

  Known issues | Acrobat X, drive X

  If you are not faced with the question, you could get in contact with Adobe's Support for assistance.

  Adobe support

• I live in the Mexico if I could buy the teacher version

  I live in the Mexico if I could buy the teacher version

  Hello Al,.

  why it should not be possible? Adobe has prepared this for Mexico:

  Canjee una compra ediciones convierta a canje en codigo serial number y mas y Professor.

  Please take a look at the various references after each subject heading.

  Hans-Günter

• Official RP-5217-PDF form barcode of Directorate of taxes New York not no projection in DC, but shows that in earlier versions of Adobe Reader and Acrobat Pro.  Is there a solution? or is the broken form?

  New York requires the fulfillment of its RP-5217-PDF form for all real estate closings.  The form automatically generates a bar code.  My office uses Apple/Mac computers and the barcode appears in all versions of Adobe Reader and Acrobat Pro before DC.  DC watch version the form without a bar code.  The form is available here: https://www.tax.ny.gov/pdf/current_forms/orpts/rp5217.pdf is there a preference setting in DC that I'm missing, or is broken for the most recent version of the Adobe on a Mac?  Help, please.

  I thought it was resolved in the continuous version of Acrobat and Reader, but maybe not... You can report the problem here: feature request/Bug Report Form

  A workaround would be to upgrade to XI player for now. I agree this is a major issue and hope Adobe will solve it soon.

• I am trying to download the trial version of Adobe Audition.  He asks me to connect, I get my username and password and I get an error message saying "we are able to contact Adobe.  If please connect to the Internet and try again. "Needless to say I'm dum

  I am trying to download the trial version of Adobe Audition.  He asks me to connect, I get my username and password and I get an error message saying "we are able to contact Adobe.  If please connect to the Internet and try again. "Needless to say that I'm connected to the Internet when I try to do.  Anyone have an idea what is wrong?  Thank you.

  Please try: https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

• Install older versions of Adobe (CS3 or Captivate 3) on creative cloud?

  Hey guys, I have older versions of Captivate (Captivate 3) and CS3, by far still the best products on the market for what I do and can't afford these expensive upgrades as a small business owner.  I just got a new laptop, a MAC, with no CD, and I need to download my old Adobe Creative cloud products now, I guess.  I can't find my products.  Adobe support has been as a game for the past 5 hours so hopefully that table tennis forums can help.  Here is the information on the product and serial numbers.

  Products approved

  Name of the product	Serial number	Version	Platform	Registration date
  Adobe Captivate	[deleted by Moderator]	3.0	Win	December 14, 2007
  Adobe Creative Suite Master Collection	[deleted by Moderator]	CS3	Win	December 12, 2007

  Let me know if there is anything I can do to download these on my new MAC as buying upgrades - or more precisely, 'forcing' purchase of improvements is not expensive for my small business, but also feels a bit illegal.

  Thanks for all the help!

  Kevin

  There is no need to let the cloud in the way...

  CS3 - http://helpx.adobe.com/creative-suite/kb/cs3-product-downloads.html

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  CS3 and CS4: http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html

  Other downloads

• Save on the older version of Adobe Acrobat Standard DC

  Someone knows how to save an older version of Adobe Acrobat Standard DC.  I try to help someone who has Adobe Acrobat Standard DC on their pc and when they transfer the file to his boss his Adobe do not see.  The boss has an older version of Adobe.  I watched SAVE AS and I even looked under reduce the size of file for the other version, but nothing.

  Any help will be appreciated.

  In the general case, a PDF file generated with the current version of Adobe applications, including Acrobat Pro DC, InDesign CC, CC of Illustrator, Photoshop CC, etc. should be easily open, visible and printable versions of Acrobat or Reader going back to Acrobat 8 or 9 at least and in most cases, even Acrobat or Reader 6!

  Only if you use the special security / encryption functionality might you encounter any backward compatibility issues.

  Also note that even the latest versions of many viewers no Adobe PDF can not completely and correctly supports PDF versions of common or even Acrobat!

  -Dov

• 5. download Lightroom student and teacher Version

  Dear ladies and gentlemen, I wanted to just buy Lightroom 5 student and teacher Version via https://Store2.Adobe.com/cfusion/store/HTML/index.cfm?event=displayProduct & categoryOID = 756 2800 & store ASOS-EDU-OF = but it does not work and the page says to contact you. What can I do? Thank you so much in advance! Best regards, Christopher

  Not in English so I can't read anything, but I get a screen of store using your link... so, what's your problem?

  Please read https://forums.adobe.com/thread/1499014

  -try some steps such as changing browsers and disable your firewall

  -also clear the cache of your browser if you start with a fresh browser

  

• How can I get from a trial version to a full version of adobe products when I paid for a subscription

  How can I get the license number to activate the full versions of adobe products from the trial to the full product using cloud subscription [tion

  If you have paid for a subscription, try to connect to / in to the desktop application to reset: https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  If this does not help, try the steps of connectivity (especially the hosts file) here: helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  Solution 2 can also help: helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html

  Contact Adobe technical support if you have any questions: helpx.adobe.com/contact.html

• A nursery school allows the student and teacher Version?

  Does anyone know if a Kinder can use a student and teacher version?

  Hi stevefarley13,

  Welcome to the Adobe Forum,

  Please see eligibility in:

  http://helpx.Adobe.com/x-productkb/policy-pricing/Education-FAQ.html

  http://www.adobe.com/education/teacher-eligibility-guide.edu.html?

  Hope this helps you.

  Kind regards

  Baudier

• Is it safe to uninstall older versions of Adobe Acrobat?

  It is safe to delete older versions of Adobe Acrobat?  I currently have:

  Adobe Acrobat 8 Prof

  Adobe Acrobat X Standard

  Adobe Acrobat Standard XI

  The reason why I ask is I get updated Adobe Acrobat X and it out of the error.  So, is it safe to remove 8 and X?

  Thank you!

  Yes, every facility is independent of the others.  In addition, there are known issues when you try to use older versions of acrobat together as you do.