The application has failed to start because its side-by-side configuration is incorrect, please consult us or application event log the sxstrace.exe tool of command line for more details?

I am using Cyberlink PowerDirector 9 and the above message keeps popping up. Help?

Hello

Thanks for posting your question in the Microsoft Community!

The problem may occur if your computer does not have the correct C++ runtime components for your system type. (X 86 or x 64).

We will try the following methods and check the result.

Method 1:

Install the latest Microsoft Visual C++ has helped users fixing the issue.

Later supported Visual C++ downloads

http://support.Microsoft.com/kb/2019667

Method 2:

You can also try uninstalling and reinstalling Cyberlink PowerDirector 9 to check if that helps:

For more information, see the following link:

Uninstall or change a program

http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program

For more details on this topic, see the event log using Event Viewer. Please see the link below for more information on how to use Event Viewer to check the error message or information:

http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

Please check the information in Event Viewer and let us know the question briefly to provide you with a better solution.

I hope that helps!

If the problem persists, or you need help on Windows please keep us informed.

We are here to help.

Tags: Windows

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