the problem with the payment
Today, I made new payment for a plan year of photography plan creative cloud, after that I received an email that it was succesfull with a number of order received as well. But still, I can't use lightroom and photoshop even when I connect adobe, this subscription does not appear on my account. I paid twice but my account is still not active. I will be happy if someone can help me for this.
Hello
Please see Contact Support FAQ: impossible to reach support via the link "Contact us"
Hope that helps!
Kind regards
Sheena
Tags: Adobe
Similar Questions
-
I want to download free applications, but it doesn't let me do it cause I have a problem with my payment, I try to remove my debit card and the option did not appear, I can't choose no for the payment, what can I do? This happen after I bought some coins for a game
You must settle the debt until you can download something else of the podcast episodes on the iTunes Store or select None as the payment option.
(142394)
-
Can not buy single images because... "Payment error" "there is a problem with your payment. Please try again later or contact Adobe technical support. »
There are thousands in the account and I can't buy a 69P. I tried different cards, but the problem persists.
This is the fourth time that this happens. What a complete farce.
Club Photo dollar worked superbly. Adobe bought and forced some of us here at a lower system which also has problems such as above.
Why do we have the option to purchase credits? It is trying to force us on a costly monthly subscription?
Online support is useless. Very slow. Their solution is to support ring technique. Thereafter.
Technical support is entrusted to a country where English is not their first language. Not just on the other side.
Hello
Sorry to hear you had questions, make a purchase.
It seems that your card details have been changed successfully and a new order has processed.
Kind regards
Bev
-
Problem with my payment on Stock Images
Hello. I was wondering if this has resolved. I just signed and updated my payment.
Error
There is a problem with your payment. Please try again later or contact Adobe technical support.
Is there a solution? I need to buy 2 videos to finish a project...
Hi K.Winger,
The trolley came several times. I'll be sure to pass on to product management.
I think I know what is happening. Instead click on the cart icon in the thumbnail of the image, you can click on the center of the thumbnail to open the details for the video. There will be a licence and the registration option and you will be able to buy the video for details. We are aware of the problem with the purchase of the tile and hope to have a fix for this soon.
Please let me know if this work around does not work for you.
EBQ
-
There is a problem with my payment information and I can't configure any application I want to remove my information from my icloud account payment
There are no withdrawal, must be replaced and released.
-
Problem with blackberry.payment
I hope someone can shed some light on this issue, or at least to see the error that I can not!
It is the first application I developed for the Blackberry platform.
I developed an application for all platforms on the blackberry, but I get a javascript error when it comes to buy an application, all other uses of the work to be of fine blackberry.
A few details:
(1) the "blackberry.payment" function has been added in the config file.
(2) I use the most recent versions of the webworks SDK for all platforms.
(3) I used the sample code on the api documentation here.
The problem:
I get the following JavaScript error code, this code is saved by my application on the device itself, downloaded from the app store.
"TypeError: 'undefined' is not an object.
And is related to the function below (details deleted)
try {}
BlackBerry.Payment.Purchase ({/ / this is showing as undefined?})
"" "digitalGoodID" *,:
"" "digitalGoodSKU" *,:
"" "digitalGoodName" *,:
"" "Metadata" *,:
"" "purchaseAppName" *,:
'purchaseAppIcon': null,
"extraParameters": null
(}, spOnPaySuccess, spOnPayFailure);
} catch (e) {}
spErrorHandler (e);
Alert ("your purchase of upgrade failed!");
}The error is getting thrown when the application tries to use blackberry.payment.purchase!
Y at - it something obvious, I do not see, I'm used to working in JavaScript and just can't understand why the object will return as undefined, when all the other blackberry... objects work fine.
I noticed that when you build the application, mentioned command-line interface that it couldn't find blackberry.payment?
I hope I made that clear, and I thank you in advance.
Kind regards
Seth
Looks like you have an older version of the BlackBerry WebWorks 10 SDK! In my view, that the latest version is 1.0.4.11. Try to install this version of here (http://developer.blackberry.com/html5/download/) and see if that solves your problem
-
Is the membership of the CC the package, but the credit card bill comes a burden the company DR SOFTWARE DOWNLOAD ... The real problem is as Adobe sent me an email saying it was confirmed my decision to not renew the association but what has not happened ... do not cancel my subscription finally ... the company charged me and I want to the product
Help by: Google translate
FIZ a pacote CC adesao, very na fatura do card for credito esta vindo uma cobranca da empresa DR SOFTWARE DOWNLOAD... O real problema, e as an adobe me mandou um email dizendo confirmada a minha nao facilitate gave faith an Associação, mas isso não del... Não cancelei minha assinatura, finally... an empresa I e cobrou had quero o produto
The CC bought in November 2015 is cancelled as a means of payment for the renewal of the CC (per month) is not.
You can make a new purchase.
Concerning
Stéphane
-
Problem with the change of payment details
Hello
I tried many times to update my credit card payment information, but I can't change the 'old'.
I still got the message "there is a problem with the information of card entered here. Please enter another card or contact your bank. »
The card is newly issued and is on the name of my company. I paid her for other accounts online without a hitch, then there is no problem on my side.
I use a Mac and Google Chrome.
Is it possible for me to provide details by e-mail and make the change?
I await your response and thank you in advance,
Cristina
This is an open forum, not Adobe support... Click below to contact Adobe staff for help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
-
Hello
I get this message:
Oh no! There is a problem with your recent payment. Update payment details for uninterrupted service.But I have no idea what the 'problem' and payment information are correct...
What should I do? It seems impossible to contact any Adobe
Hi liamg9149512,
I see that the payment issue is now resolved with your account.
Please let us know if there is anything else, we can help you.
-
Good afternoon! I had a problem with Adobe Muse to pay. I was transferred to the free subscription. In a letter to the mailbox said he indicated that the need to update the card payment in detail, but I can do, and the site gives an error. Credit card remains the same.
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
-
I have a problem with the payment why charge me 44,99 EUR (cost 61.99 euros) then block system and I can't use programs
Please click Accounts & billing link here https://helpx.adobe.com/contact.html to have a conversation with our billing support team.
Thank you
Stéphane
-
Problem with the payment and the update of the payment details
Hello
I have problem with payment and payment information up-to-date. I have paid via Paypal at the end of January, but Adobe does not see that. They ask me in emails to update my payment information. I try to do, but it does not work. Can someone help me solve this problem?
Hello
If your payment method is 'Paypal', which cannot be changed to any other mode of payment (if you try to change)
You must cancel the current subscription in order to change the method of payment.
Please contact Adobe customer care http://helpx.adobe.com/contact.html
- Remember that you are logged on the page with your Adobe ID.
- Select your product and what you need help with
- Click on the blue box "still need help? Contact us. "
-
Hi guys, I had a problem with the monthly payment, it is written that my credit card data are no longer available, but my credit card is still valid until the 04.16 I olny a few days to fix this, is there another way to make a payment?... and how I can do?
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
-
problem with the last payment of Photoshop CC
When I open the program Photoshop CC, there is a window saying there is a problem with the last payment. He also tells that he stops to work in 11 days.
I have the automatic renewal of the payment, and it is June 19, 2015. Please I help Normand
This is a user to User Forum, so you are not really addressing Adobe here, even if some employees of Adobe fortunately declined.
Maybe you should try
-
Hello. I have a problem with the payment process when trying to buy the plan of creative photography of Cloud (one year).
the error is: there was a problem processing your order, please contact our Service team customer care for assistance. Middle East & North AfricaBahrain: 80081097Egypt: 08000000447Jordan/Kuwait/Lebanon/Qatar/Yemen: English + 44 207 365 0735Jordan/Kuwait/Lebanon/Qatar/Yemen: Arabic/French + 44 203 564 4145Oman: 80077173Saudi Arabia: 8008446638Tunisia, the Morocco and the Algeria: + 33 United Arab Emirates 157324642United: 80004443085Commonthwealth of independent States (CIS): + 44 207 365 0735
Help me please to solve this problem. I need my lightroom immediately)
Hi mohamed,.
Please see the link below to buy the plan of photography:
Pricing plans and creative Cloud membership | Adobe Creative Cloud
In case you still have question, please contact sales at Adobe team.
Adobe Middle East and North Africa
Kind regards
Sheena
-
Problems with the payment of Lr
Hello, I need help with my payment of Lr, adobe can´t load why my payment?
Ensure that EACH DETAIL is the same in all places, you enter your information
-in how to spell and punctuate the parts of your name and address
A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help
-Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html
-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Maybe you are looking for
-
Strange icon appears in any page/site you visit.
It began to appear there are three updates. Each page I'm using the Firefox browser this little devil appears. If I move my mouse and click on the page icon will be moved. I checked to see where it can be coded into the page, but I do a View Source i
-
I use midnight box g that uses Android, when I check the site request funds, page as on a desktop computer, but the g-box does not save the settings for the next visit.
-
Error 4005 while restoring the iPhone 5
I'm having a big problem with my iPhone 5 and I can not restore because when he's in the middle of process is disconnected and iTunes remains in "Waiting for iPhone", and after about 10 minutes the error 4005 appears. That's all I'm trying: -Differen
-
Open the XLS file using Excel on Mac
Hello I've attached to an email that I want to open the Excel xls file my Macbook using Excel. I have the Mac version of Microsoft Excel, but I'm difficulty opening. I would be able to open it just straight e-mail or do I need some kind of an app to
-
I have a 14 2050se craving, I go intel 310 msata ssd 80 GB like the envy 14 2160se version? Thanks 4 reading