the total war Rome and the barbarian invasions installed smoothly, perform perfectly on xp, but not at all under windows 7

just bought the total war rome and expansion (barbarian invasion) today.  I installed the game and expansion on my computer laptop windows 7 and my the family computer that runs on windows xp.  on my computer laptop windows 7 installed, gently, but the game will not run at all... which means that I click on the shortcut on the desktop and nothing happens.  the only way to open the game is by going to my computer, select the cd drive and then opening the romeTW.exe file.

However, this makes me only to the main menu of the game and this is where the real trouble begins.  Once there, I click on "play rome total war" or in the case of the expansion pack 'game barbarian invasion' which instead of leading to the game itself it just crashes me to the menu let me back at the office level.

on the side, I met NONE of these problems on the computer of windows xp from my family.

I tried to make the game compatible with windows xp (service pack 2), which is recommended and Windows xp (service pack 3) I even gave a shot, but none has made a difference.

I now try to uninstall and install the game for a 3rd time and this time I will try to install under xp compatibility.  If you could please leave a message instructing me on how to do that would be extremely useful

Thank you

Hi the skins53,

You may be using a Windows 7 64-bit operating system. Rome total war - barbarian invasion is not compatibile with Windows 7 64 bit operating system. However, it is compatible with a 32-bit version. Click here to check.
 
If you use a 32-bit Windows 7, try to right click on the romeTW.exe file and run it as administrator and check what is happening.
You can also check the event viewer for any game related errors.
See article.
Open event viewer
I see that you answered in one of my previous answer on the same question. Try these steps as well.
 
Post back with the State.
 
Aziz Nadeem - Microsoft Support

[If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

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