The unsaved changes in queue: [File name] save before closing?

Hello!

FM 9 on Win 7 Pro.

I'm a long-time user of FM.

I am trying to open the files I could successfully open before I left work yesterday. I can open FM and open the books of FM. When I try to open an FM in a book, or an FM file not in a book, I get this message:

"The unsaved changes in queue: [File name] save before closing? No Yes No Cancel.

It doesn't matter which choose (Yes, no, cancel), following FM shows this message:

FrameMaker 9 Application has stopped working. Windows can check online for a solution to the problem.

Search online for a solution and close the program

Close the program.

Details of problem

It doesn't matter what file I try to open (recently worked on the files and I have not touched it since some time). Same messages, anything.

I tried to update the book (the update seems to happen), save the changes and then try to open. Same error messages. I had hoped that updating the book would clearly any possible referral.

I tried several reboots, nothing works.

Help!

Thanks in advance for any help!

Terri

Since his happens with all files, my suspicion is that your application data are damaged. Try this:

  1. close FrameMaker.
  2. Delete the following directory: C:\Users\[user]\AppData\Roaming\Adobe\FrameMaker\
  3. reopening of framemaker and see if the problem is reproducible.

Tags: Adobe FrameMaker

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