The user defined timers to introduce e-mails in request workflows

Hello.

Everyone you have suggestions for how to generate reminder (task e-mail) e-mail messages according to the requirements of time user?


This is the scenario; We have a process complete planned work involving several parties.

According to the planned work client process final approval/rejection may or may not be needed and the time required depends on the demand for scheduled jobs.

I have not found a way how to get the e-mail tasks or delay the enabled tasks based on scheduled start/end time, time limits or custom date/time fields.  And because it is dynamic information, using OLA, ALS seems to manage the necessary need for flexibility either.

A method that works somewhat but is very weak in that it can be easily missed, is having a special branch out to a separate task of late leading to a task send.
He however didn't prompt/force users to visit the task late and is therefore easily missed.  To HRT I work then need to add another task before the delay task to ask the user to change the delay still active task.  Very awkward in my opinion.  Especially since this workflow will be 2-3 these timers.

Can anyone think of a better solution for this (ideally, not involving development that our management is strongly against these.)

Thank you

PS, we're always on 9.1.2 (if 9.1.8 seems stable we could upgrade his in the near future)

Hello

FP7 delay task having been slightly improved. More options for delay have been added in order to use any field time of application as the basis for delay task. I can guess that could be useful in your case.

And Yes, if you decide updated the system, then I strongly suggest stright goes forward to v.9.1.8. Although it has some problems, but not so big in FP7.

If you want to always (will be) for sticking with the current version, try other options as well:

* Change the delay task parameters (according to request field?) by using a Custom Action (stored Proc or a query) within a task of conditional branching:

* Use the SQL to update the settings of task as requered. This can be difficult and might not work properly due to cached data.

* Use custom voting service to manage the tasks/notification of the delay in your workflow. This solution requires programming skills, but you will have much more freedom for the things you can do.

And sorry if I don't have your question just because it seems a bit complicated (at least for me).

Tags: VMware

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