The warning thresholds and critics are "undefined" and yet, I get metric alerts, why?

The quick and critical alert threshold are "not defined", and yet, I get metric alerts, why?  I thought that this was the way that you "disabled" alert that you were not interested.  It is a measure "queue time (%) databases, expect class network ' has no threshold and yet it fires at about 20%, 3 consecutive occurrences.  Page of database {} > the metric I can see the contradiction within the thresholds compared to the history of metric, old alerts showing no defined, the latter showing a cautionary shot.  I'm under OEM12c v. 12.1.0.2.0 in a 11.2.0.3.6 repository database.  I have a screenshot (.jpg) of values contradictory in appearance, but do not see a place to include it here.

Ideas?

Randy Kennedy

HI Randy,

Metric 'users average account pending' & "Database time spent waiting" are alerts generated by the server, which means that Enterprise Manager is not responsible for firing the alert.

The database server engine side alert is triggered the alert and send it to the Enterprise Manager Agent.

Turning off collection of Enterprise Manager does not affect the alerts generated by the server.

Review below docs MOS for solution

How to disable alerts for the database time spent waiting (%) Metric? (Doc ID 1500074.1)

Warning alerts continue to be reported in grid control of measures that have been disabled (Doc ID 744115.1)

Kind regards

Rahul

Tags: Enterprise Manager

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