The Windows Cryptographic service provider a mistake: the key set is not defined. Error code: 2148073497

I use Windows 7, 64 bit, Adobe Professional 8.1, ActivClient Agent with CAC card

Try to digitally sign a document however I get: the Windows Cryptographic service provider a mistake: the keyset is not defined. Error code: 2148073497

-J' tried by deleting my certificates on the computer and reinstall, it has not helped.

-J' I tried to restart the computer, this did not help.

-J' googled the error message and cannot locate the instructions step by step to solve this problem.

Could use some help. Please, do not assume that I am knowledgeable in Adobe when you give me a fix high-end. This is the reason why I'm looking for step by step instructions. Thank you.

Chief of Navy

Hi Chief Mendenhall,.

It's really a Microsoft error, not a mistake of Acrobat, but I know that this does not make the inability to sign less frustrating step.  This has probably something to do with the bridge of communication between Acrobat, Windows and the ACC software. I know that you are not responsible for the software upgrades, but are there opportunities that you can download free Adobe Reader (Adobe Reader install for all versions). Even if the player doesn't have the same ability to edit as Acrobat Pro, it will allow you to sign a PDF file, and what I want to do, is if it is somehow related to the age of version 8.1, which is well beyond its end of life. Even version 9 in no longer in charge.

Thank you

Steve

Tags: Acrobat

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