Then click on the start menu appears for a split second then takes me to the Help menu

* - Original title - start menu problem

When I try to click on the start menu, the menu is displayed for a split second and then switches to the menu help.  Anyone can help with this problem?

Hello

1. What is the brand and model of the computer?

2. what security software is installed on the computer?

3. have you made changes on the computer recently?

Method 1.

Press the windows key and check if that helps.

On the keyboard, press CTRL + ESC to open the Start menu.

Method 2.

Start the computer in safe mode and check if that helps.

Advanced startup options (including safe mode): http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode

Method 3.

Ry Tyour computer to start clean and control state if the same problem occurs. Tuning your system to start in mode minimum state helps to identify third-party applications or startup items are causing the problem.

How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
http://support.Microsoft.com/kb/929135

Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startup mode.

Method 4.

You can run the Microsoft Safety Scanner to make sure that the computer is virus-free.

Microsoft safety scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx

Warning of Security Scanner: there could be a loss of data while performing an analysis using the Microsoft safety scanner to eliminate viruses as appropriate.

Method 5.

I suggest that you can exercise SFC scan and check if that helps. The SFC/SCANNOW command analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions.

For more information how to make SFC / scan, please follow this link: http://support.microsoft.com/kb/929833

Method 6.

I would like to create a new user account and check if the problem still persists.

Create a user account: http://windows.microsoft.com/en-IN/windows7/Create-a-user-account

If the problem does not occur, you can transfer the files from the damaged to the new user account by using the article user account "difficulty a user profile is corrupted.

Difficulty a user profile is corrupted: http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

Refer.

Keyboard shortcuts for Windows: http://support.microsoft.com/kb/126449

I hope this helps.

Tags: Windows

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