There is no button 'Buy' the world of BB for Playbook

Hello!

I'm always panic when a new client contacted me because he can't install my application on Playbook because there is no button 'buy' on my app on App World detail. He said he spent an hour by telephone with customer without a solution guys.

So, I tried...

I got different results. My first is, with the language in englisg... There is no buy"" button.

Then I changed my Playbook language to Spanish, the button is there:

Changed to the french, with again the button:

German now... No button:

Italian, no button:

Spanish again and... any key now!

Then... Why is this happening? Users are not be able to buy app!.

For all customers affected by this problem, direct them to BlackBerry support to report the problem.

The following KB explains the process:

http://supportforums.BlackBerry.com/T5/BlackBerry-world-development/support-channel-for-downloaded-a...

This should not be something sellers/devs have to manage since it relates to a bug in the BlackBerry World client.

Tags: BlackBerry Developers

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