There is no sound on my new Acer laptop

There is no sound on my Vista when I play videos with windows media player. This is a new computer and when I contacted Acer they said that there is a problem with Vista. Here is the message I got from them. Help, please.

Dear Yurda Budak,

Thank you for contacting Acer America. I'll be happy to help you.

I understand that you are facing a problem with your windows media player does not play not DVDs with audio. Please note: there is a problem with Vista. Windows media player cannot play the DVD files, that's why we've included Acer Arcade.

You use Acer Arcade to play DVDs on your computer. Please take note of your request of service for future reference number: 1-5ZAEMF

For more information please do not hesitate to visit our web http://support.acer.com/Default.aspx

Please contact Acer technical support.

Have a good time.

Respectfully,.
Acer America
Online technical

very simple, there are an on all computers and software also mute button. Check the volume on the media player button to make sure that his place and (NOT muted) check the volume button on the lower right of the screen of the computer to ensure that it is not bright red and cut. If it's on silent, simply click on it once. I hope this will solve your noise problem. Go to your Start button control panel > automatically play CDs > select which programs to play your music)) by default and you do not have to answer every time you put in a cd or a dvd.

Tags: Windows

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