Trend Micro, Inc. is safe

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• Windows does not start in normal mode after the Trend Micro update a few days ago. I can only work in safe mode. Whenever it freezes in normal mode just after typing my password. Help, please.

  Trend Micro update

  If the information below does not help, contact Trend Micro because it is their product that caused the problem:

  http://eSupport.trendmicro.com/default.aspx

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Restore point:

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

   

  If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use it.

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner: http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  See you soon.

  Mick Murphy - Microsoft partner

• I have been to insert an Add On "Trend Micro NSC Firefox Extension 6.8.0.1134" is this safe / authentic? What is it for?

  signature Mozilla Fire Fox, I was instructed to install a Fire Fox Add On

  Firefox will not just offer to install an extension, unless another program, that you have installed wants to install an extension for Firefox, the next time you start the PC or the next time Firefox is launched.

  You have something else installed on this PC trendmicro?

  http://eSupport.trendmicro.com/en-us/home/pages/technical-support/1058625.aspx
  "What is the Trend Micro NSC Firefox Extension?"
  The Firefox Extension of Trend Micro NSC is the network security component that is responsible for your program of titanium Web threat protection in the Mozilla browser.

  There is really no need this type of extension of TrendMicro. Firefox contains this type of protection.

• Trend Micro Web Protection add-on works with Firefox 5?

  the screen changes just to ask a question of negotiation took me by 9 screen changes already! Why the "screen tests"? I'm not trying to get a role in a movie. Simply, when I checked 'help', 'forum' and now you are invited to ask this question as a 'new' issue well that I saw in the forums 450 or if users have complained that their FF4 was not compatible to the latest version of 3 has. Without taking 6 hours of research 25 more screen changes: simply does anyone know if this will crash/blocking/send error pages or damage our PC for FF5 and security TM set this module? Thank you for your consideration of my question, and I apologize if my fonts appear on your side and are unpleasant. I need it for my visual impairment

  NOTE: Firefox 4 and 5 are in the past. Firefox 6 is the current version. From Firefox 5, the previous version is "abandoned" and you receive more security or stability updates. Updates to security and stability are included in the new version following.

  In regards to the screens, System/forum/knowlegebase Firefox help developers try to make the system as user-friendly as possible, and work is an ongoing process. You are presented with possible messages that correspond to your question so that a few volunteers here are not excessively overloaded with questions that have previously been asked and answered. We receive more questions than a few volunteers willing to devote their time to this forum can answer. Search on this forum functions are recognized as 'missing' in many ways and are currently under re-development and serious consideration. The screens of "Ask a new Question" were intended to collect the appropriate information that unpaid volunteers here should help you find a solution.

  Now, to your question.

  Product developers to install the toolbars in Firefox with what will work to determine the versions of Firefox are toolbars.

  • In general, only the toolbar is disabled in a new version of Firefox and the underlying application continues to function properly. You can post your questions / concerns on the forum of Trend Micro below of the details directly from the source (the developer).
  • Firefox version information are coded in the toolbars that they develop and only the developer can modify these compatibility information when they have completed their tests.

  That said, all third-party developers know how/where to find the Firefox releases calendar and how/where to find the (Beta) versions of Firefox to use in tests of their products for the coming versions. The beta test will last several weeks, but it is the responsibility of developers to deal with changes in Firefox. Mozilla (Firefox) has made a concerted effort to encourage third-party developers, especially those who produce products of security (firewall and AV/AS), update their products before the new version of Firefox. A couple of vendors of security products were prepared on 16/08/2011 when Firefox 6 is out. Many are still working on their updates and do not seem to be concerned about the happiness/unhappiness or safety of paying or not paying (free version) customers.

  Here's the latest news from Trend Micro; the last (7 positions) in this thread on the Trend Micro forum is a person identified as slabster (Customer Service Manager) and was published 6 hours ago: http://community.trendmicro.com/t5/Home-and-Home-Office-Forum/Firefox-6-amp-TM-Firefox-Extension-6-5-0-1234/td-p/43735

  I'm not a user of Trend Micro and, therefore, do not know what functions fulfills its toolbar. Firefox has built-in protection from Phishing and malware (safe browsing) to prevent users from known malicious Web sites:

  • http://www.Mozilla.com/en-us/Firefox/phishing-protection/
  • Sample of WARNING screens:
    • http://www.Mozilla.com/Firefox/its-a-trap.html
    • http://www.Mozilla.com/Firefox/its-an-attack.html

  If this answer solved your problem, please click 'Solved It' next to this response when connected to the forum.

• I ran Trend Micro Internet Security Pro when a mistake also appeared as the "Visual C++ Runtime Library" what does that mean?

  Original title: problem of the Visual C++ Runtime library

  I ran Trend Micro Internet Security Pro when a mistake also appeared as the "Visual C++ Runtime Library" what does that mean?  I called Trend Micro, they said it was a mistake by Microsoft and get in touch with them. Microsoft seems to think that it is a problem of Trend Micro... Someone knows who has problem, is it?  How can I get rid of this thing of C++.  I have Windows XP thanks

  Hello

  The message appear when you run Trend Micro Internet Security Pro?

  I suggest that you follow these methods and see if they help.

  Method 1:

  Step 1:

  This could be the result of a virus. I wish you put your computer into safe mode and run a scan and check if that helps.

  Step 2:

  In normal mode, Uninstall and reinstall software Trend Micro Internet Security and check if the problem persists.
  
  Note: Antivirus software can help protect your computer against viruses and other security threats.  In most cases, you should not disable/uninstall your antivirus software. If you must temporarily uninstall to solve a problem, you must reinstall as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is uninstalled, your computer is vulnerable to attacks.

  Step 3:

  Perform disk defragmentation and check if the problem persists.

  Azeez Nadeem - Microsoft Support [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

• What to do after that Trend Micro HiJackThis scan?

  I thought I was going to run a HiJackThis scan. I follow the promts until now, and here is the log that is the result of the analysis. Can someone tell me what to do next. They suggest I ask someone until I try to delete or fix anything if I'm here and I'm asking! :) Here is the report that was generated after the scan:

  Logfile of Trend Micro HijackThis v2.0.4

  Scan saved at 22:14:20, 23/09/2010

  Platform: Windows Vista SP2 (WinNT 6.00.1906)

  MSIE: Internet Explorer v8.00 (8.00.6001.18943)

  Boot mode: Normal

  Ongoing process:

  C:\Windows\system32\taskeng.exe

  C:\Windows\system32\Dwm.exe

  C:\Windows\Explorer.exe

  C:\Program Files\SiteRanker\SiteRankTray.exe

  C:\Program Files\ATT-SST\McciTrayApp.exe

  C:\Program Files\Fichiers Files\Real\Update_OB\realsched.exe

  C:\Program Files\Fichiers Files\aol\1217131525\ee\aolsoftware.exe

  C:\Program Files\Winamp\winampa.exe

  C:\Program Nova Development\Greeting Card Factory Photo Card Maker\ReminderApp.exe

  C:\Program Files\HiYo\Bin\HiYo.exe

  C:\Program Files\CyberLink\Power2Go\CLMLSvc.exe

  C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

  C:\Program Files\Fichiers Java Update\jusched.exe

  C:\Program Files\Microsoft Security Essentials\msseces.exe

  C:\Program Files\Fichiers ArcSoft Service\Bin\ACDaemon.exe

  C:\Program Files\iTunes\iTunesHelper.exe

  C:\Program Update\DivXUpdate.exe DivX DivX

  C:\Windows\System32\hkcmd.exe

  C:\Windows\System32\igfxpers.exe

  C:\Program Files\MSN Toolbar\Platform\5.0.1449.0\mswinext.exe

  C:\Program Google Quick Search Box\GoogleQuickSearchBox.exe

  C:\Program Files\Crawler\Smileys\CSmileysIM.exe

  C:\Windows\ehome\ehtray.exe

  C:\Program Files\TypingMaster\QuickPhrase\quickphrase.exe

  C:\Program Files\TypingMaster\KBoost.exe

  C:\Program Files\Stardock\CursorFX\CursorFX.exe

  C:\Program Files\Windows Media Player\wmpnscfg.exe

  C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

  C:\Program Files\Fichiers Files\aol\1217131525\ee\AOLClassic.exe

  C:\Windows\system32\igfxsrvc.exe

  C:\Users\Owner\AppData\Roaming\CBS Interactive\CNET TechTracker\TechTracker.exe

  C:\Program Files\Stardock\ObjectDock\ObjectDock.exe

  C:\Windows\ehome\ehmsas.exe

  C:\Users\Owner\AppData\Local\Google\Update\1.2.183.29\GoogleCrashHandler.exe

  C:\Program Files\Fichiers ArcSoft Service\Bin\ArcCon.ac

  C:\Program Files\Windows Live\Messenger\msnmsgr.exe

  C:\Program Files\Windows Live\Contacts\wlcomm.exe

  C:\Windows\system32\taskeng.exe

  C:\Program Files\Safari\Safari.exe

  C:\Windows\explorer.exe

  C:\Program Trend Micro\HiJackThis\HiJackThis.exe

  C:\Windows\system32\SearchFilterHost.exe

  R1 - HKCU Software Microsoft Internet Explorer Main, Search Page = http://my.netzero.net/s/search?r=minisearch

  R1 - HKLM Software Microsoft Internet Explorer Main, Default_Page_URL = http://www.yahoo.com

  R1 - HKLM Software Microsoft Internet Explorer Main, Default_Search_URL = http://my.netzero.net/s/search?r=minisearch

  R1 - HKLM Software Microsoft Internet Explorer Main, Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr10/ * http://www.yahoo.com/ext/search/search.html

  R1 - HKLM Software Microsoft Internet Explorer Main, Search Page = http://my.netzero.net/s/search?r=minisearch

  R0 - HKLM Search Microsoft Internet Explorer, SearchAssistant = http://my.netzero.net/s/search?r=minisearch

  R1 - HKCU SearchURL = http://my.netzero.net/s/search?r=minisearch

  R1 - Software Settings, ProxyOverride = *.local

  O1 - Hosts:: 1 localhost

  O2 - BHO: & Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn4\yt.dll

  O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program HP Digital Imaging Smart Web Printing hpswp_printenhancer.dll

  O2 - BHO: IEPlugin class - {11222041-111B-46E3-BD29-EFB2449479B1} - C:\PROGRA~1\ArcSoft\MEDIAC~1\INTERN~1\ARCURL~1.DLL

  O2 - BHO: (no name) - {11BF46C6-B3DE-48BD-BF70-3AD85CAB80B5} - C:\PROGRA~1\SITERA~1\SiteRank.dll

  O2 - BHO: StumbleUpon - {145B29F4-A56B-4b90-BBAC-45784EBEBBB7} - C:\Program Files\StumbleUpon\StumbleUponIEBar.dll Launcher

  O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Fichiers Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

  O2 - BHO: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\ctbr.dll

  O2 - BHO: Winamp Toolbar Loader - {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20} - C:\Program Winamp Toolbar winamptb.dll

  O2 - BHO: RealPlayer download and record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll

  O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

  O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Microsoft Search Enhancement Pack Search Helper SEPsearchhelperie.dll

  O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared Windows Live WindowsLiveLogin.dll

  O2 - BHO: TMZ Toolbar Loader - {9391af7a-7e55-4787-9538-4849787a052e} - C:\Program Files\TMZ Toolbar\tmztb.dll

  O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google GoogleToolbar_32.dll

  O2 - BHO: Google Toolbar notify BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll

  O2 - BHO: AIM Toolbar Loader - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program aimtb.dll toolbar

  O2 - BHO: WOT Helper - {C920E44A-7F78-4E64-BDD7-A57026E7FEB7} - C:\Program Files\WOT\WOT.dll

  O2 - BHO: redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll browser address error

  O2 - BHO: Bing Bar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN Toolbar\Platform\5.0.1449.0\npwinext.dll

  O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)

  O2 - BHO: Java (TM) plug-in 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

  O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears Explorer\0.5.36.0\gears.dll

  O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll

  O2 - BHO: SingleInstance class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn4\YTSingleInstance.dll

  O2 - BHO: FBLayouts Plugin - {FF4E1D1D-705B-4379-AB33-22D98C1ABF55} - C:\Program Files\FBLayouts\fblayouts.dll

  O2 - BHO: HP Smart BHO class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program HP Digital Web Printing hpswp_BHO.dll

  O3 - Toolbar: TMZ Toolbar - {57bd111f-adfe-4659-948a-94817376583f} - C:\Program Files\TMZ Toolbar\tmztb.dll

  O3 - Toolbar: toolbar Yahoo! - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn4\yt.dll

  O3 - Toolbar: & Crawler Toolbar - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\PROGRA~1\Crawler\ctbr.dll

  O3 - Toolbar: & Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll

  O3 - Toolbar: LimeWire Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)

  O3 - Toolbar: Winamp - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - C:\Program Winamp Toolbar winamptb.dll toolbar

  O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program aimtb.dll toolbar

  O3 - Toolbar: WOT - {71576546-354D-41c9-AAE8-31F2EC22BF0D} - C:\Program Files\WOT\WOT.dll

  O3 - Toolbar: @C:\Program c: Program Files MSN Toolbar\Platform\5.0.1449.0\npwinext.dll,-100 - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\MSN Toolbar\Platform\5.0.1449.0\npwinext.dll

  O3 - Toolbar: StumbleUpon - {5093EB4C-3E93-40AB-9266-B607BA87BDC8} - C:\Program Files\StumbleUpon\StumbleUponIEBar.dll toolbar

  O3 - Toolbar: toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google GoogleToolbar_32.dll

  O4 - HKLM\... \Run: [CSmileys] "C:\Program Files\Crawler\Smileys\CSmileysIM.exe".

  O4 - HKLM\... \Run: [SiteRanker] "C:\Program Files\SiteRanker\SiteRankTray.exe".

  O4 - HKLM\... \Run: [ATT-SST_McciTrayApp] "C:\Program Files\ATT-SST\McciTrayApp.exe".

  O4 - HKLM\... \Run: [AppleSyncNotifier] C:\Program Files\Fichiers Apple Mobile Device Support\AppleSyncNotifier.exe

  O4 - HKLM\... \Run: [adobe Reader Speed Launcher] "C:\Program 9.0\Reader\Reader_sl.exe Adobe."

  O4 - HKLM\... \Run: [adobe ARM] "C:\Program Files\Fichiers Files\Adobe\ARM\1.0\AdobeARM.exe".

  O4 - HKLM\... \Run: [TkBellExe] "C:\Program Files\Fichiers Files\Real\Update_OB\realsched.exe" - osboot

  O4 - HKLM\... \Run: [HostManager] C:\Program Files\Fichiers Files\AOL\1217131525\ee\AOLSoftware.exe

  O4 - HKLM\... \Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe".

  O4 - HKLM\... \Run: [ReminderApp] C:\Program Nova Development\Greeting Card Factory Photo Card Maker\ReminderApp.exe

  O4 - HKLM\... \Run: [Hiyo] C:\Program Files\HiYo\bin\HiYo.exe /RunFromStartup

  O4 - HKLM\... \Run: [CLMLServer] "C:\Program Files\CyberLink\Power2Go\CLMLSvc.exe".

  O4 - HKLM\... \Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" / startup

  O4 - HKLM\... \Run: [SunJavaUpdateSched] "C:\Program Files\Fichiers Java Update\jusched.exe"

  O4 - HKLM\... \Run: [MSSE] "c:\Program Files\Microsoft Security Essentials\msseces.exe" - hide - runkey

  O4 - HKLM\... \Run: [ArcSoft Connection Service] C:\Program Files\Fichiers ArcSoft Service\Bin\ACDaemon.exe

  O4 - HKLM\... \Run: [TkBellExe] "C:\Program Files\iTunes\iTunesHelper.exe"

  O4 - HKLM\... \Run: [DivXUpdate] "C:\Program DivX DivX Update\DivXUpdate.exe" / checkNow

  O4 - HKLM\... \Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" - atboottime

  O4 - HKLM\... \Run: [IgfxTray] C:\Windows\system32\igfxtray.exe

  O4 - HKLM\... \Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe

  O4 - HKLM\... \Run: [persistence] C:\Windows\system32\igfxpers.exe

  O4 - HKLM\... \Run: [Bing toolbar] "C:\Program Files\MSN Toolbar\Platform\5.0.1449.0\mswinext.exe"

  O4 - HKLM\... \Run: [Microsoft Default Manager] "C:\Program Microsoft Search Enhancement Pack Manager\DefMgr.exe" - resume

  O4 - HKLM\... \Run: [Google Quick Search Box] "C:\Program Google Quick Search Box\GoogleQuickSearchBox.exe" / autorun

  O4 - HKCU\... \Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" / background

  O4 - HKCU\... \Run: [CSmileys] "C:\PROGRA~1\Crawler\Smileys\CSmileysIM.exe".

  O4 - HKCU\... \Run: [Google Update] "C:\Users\Owner\AppData\Local\Google\Update\GoogleUpdate.exe" / c.

  O4 - HKCU\... \Run: [Pando Media Booster] "C:\Program Pando Networks Booster\PMB.exe.

  O4 - HKCU\... \Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

  O4 - HKCU\... \Run: [QuickPhrase] "C:\Program Files\TypingMaster\QuickPhrase\quickphrase.exe".

  O4 - HKCU\... \Run: [TypingSatellite] "" C:\Program Files\TypingMaster\KBOOST. "" EXE ".

  O4 - HKCU\... \Run: [CursorFX] "C:\Program Files\Stardock\CursorFX\CursorFX.exe".

  O4 - HKCU\... \Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

  O4 - HKCU\... \Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

  O4 - HKUS S-1-5-19\... \Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe Sidebar.exe/detectMem (User 'NETWORK SERVICE')

  O4 - HKUS S-1-5-19\... \Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll, ShowWelcomeCenter (User 'NETWORK SERVICE')

  O4 - HKUS S-1-5-20\... \Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe Sidebar.exe/detectMem (User 'NETWORK SERVICE')

  O4 - HKUS S-1-5-18\... \Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" / background (User 'SYSTEM')

  O4 - HKUS\. DEFAULT\... \Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" / background (User 'Default user')

  O4 - Startup: AOL Desktop.lnk = C:\Program Files\Fichiers Files\aol\1217131525\ee\AOLClassic.exe

  O4 - Startup: AOL Lifestream.lnk = C:\Program Lifestream\AOL Lifestream.exe AOL

  O4 - Startup: CNET TechTracker.lnk = Owner\AppData\Roaming\CBS Interactive\CNET TechTracker\TechTracker .exe

  O4 - Startup: OneNote Table of Contents.onetoc2

  O4 - Startup: Stardock ObjectDock.lnk = C:\Program Files\Stardock\ObjectDock\ObjectDock.exe

  O4 - Startup: WKCALREM. LNK =?

  O4 - Global Startup: Device Monitor.lnk =?

  O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

  O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present

  O8 - Extra context menu item: & Add animation to the IncrediMail Style box - C:\Program Files\IncrediMail\bin\resources\WebMenuImg.htm

  O8 - Extra context menu item: & of TMZ Toolbar Search - C:\ProgramData\TMZ Toolbar\ieToolbar\resources\en-US\local\search.html

  O8 - Extra context menu item: & Winamp search - C:\ProgramData\Winamp Toolbar\ieToolbar\resources\en-US\local\search.html

  O8 - Extra context menu item: Add to Google Photos Screensa & ver - res://C:\Windows\system32\GPhotos.scr/200

  O8 - Extra context menu item: Add to Windows & Live Favorites - http://favorites.live.com/quickadd.aspx

  O8 - Extra context menu item: Add the target of the link to existing PDF - res: / / C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

  O8 - Extra context menu item: crawler search - TBR: iemenu

  O8 - Extra context menu item: Download Image with Download Manager - tbr:iemenudownload

  O8 - Extra context menu item: download with Download Manager selection URL - tbr:iemenudownsel

  O8 - Extra context menu item: download URL with Download Manager - tbr:iemenudownload

  O8 - Extra context menu item: E & xport to Microsoft Excel - res: / / C:\PROGRA~1\MICROS~3\Office12\EXCEL. EXE/3000

  O8 - Extra context menu item: Google Sidewiki... - res: / / C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html

  O8 - Extra context menu item: Save Page to PDF... - file://C:\Program Files\Nitro PDF\PDF Download\nitroweb.htm

  O8 - Extra context menu item: StumbleUpon PhotoBlog it!-res://StumbleUponIEBar.dll/blogimage

  O9 - Extra button: Notes of Desktop - {035E680E-B668-472F-91F3-E850BCC5051F} - C:\Program Files\Crawler\Notes\CNotes.exe

  O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears Explorer\0.5.36.0\gears.dll

  O9 - Extra 'Tools' menuitem: & Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears Explorer\0.5.36.0\gears.dll

  O9 - Extra button: Crawler Smileys - {16FE352D-F643-4A81-BC61-2C051F3A757D} - C:\PROGRA~1\Crawler\Smileys\CSMILE~1.DLL

  O9 - Extra button: Blog this - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

  O9 - Extra 'Tools' menuitem: & Blog this in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

  O9 - Extra button: send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll

  O9 - Extra 'Tools' menuitem: S & end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll

  O9 - Extra button: Crawler eCards - {82E2B317-7C9C-4F12-B920-AC37D928CD43} - C:\PROGRA~1\Crawler\Smileys\CSMILE~1.DLL

  O9 - Extra button: research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR. DLL

  O9 - Extra button: weather Crawler - {B1CF6225-211E-4B4C-B466-5F224E348FF3} - C:\Program Files\Crawler\Weather\CWeather.exe

  O9 - Extra button: Radio & MP3 Player - {C461FBFE-C0DE-4757-89DD-A5A833B9AC1F} - C:\Program Files\Crawler\Radio\CRadio.exe

  O9 - Extra button: Crawler Screensaver - {CDAFD956-97BE-443D-8EF7-F4F094EB5766} - C:\Program Files\Crawler\SSaver\CSSaver.exe

  O9 - Extra button: show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program HP Digital Printing Web hpswp_bho.dll

  O15 - Trusted Zone: http://www.eharmony.com

  O15 - Trusted Zone: http://*.netopia.com

  O15 - Trusted Zone: *. NetZero.com

  O15 - Trusted Zone: *. NetZero.NET

  O15 - Trusted Zone: *. Runaware.com

  Ø16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

  O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

  O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\ctbr.dll

  O18 - Protocol: wot - {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - C:\Program Files\WOT\WOT.dll

  O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL

  O22 - SharedTaskScheduler: FencesShellExt - {1984DD45-52CF-49cd-AB77-18F378FEA264} - C:\Program Files\Stardock\Fences\FencesMenu.dll

  O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Fichiers ArcSoft Service\Bin\ACService.exe

  O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe

  O23 - Service: AOL connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Fichiers Files\AOL\ACS\AOLAcsd.exe

  O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Fichiers Apple Mobile Device Support\AppleMobileDeviceService.exe

  O23 - Service: Service Hello - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

  O23 - Service: FreezeScreenSaver - Unknown owner - C:\Windows\system32\FreezeScreenSaver.exe

  O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\eMachines Games\eMachines Console\GameConsoleService .exe

  O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

  O23 - Service: Google Update Service (gupdate1c997c4a9dc4529) (gupdate1c997c4a9dc4529) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

  O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Google Updater\GoogleUpdaterService.exe

  O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Fichiers Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

  O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

  O23 - Service: McciCMService - Mobile Communications, Inc. - C:\Program Files\Fichiers Files\Motive\McciCMService.exe

  O23 - Service: McciServiceHost-Alcatel Lucent - C:\Program Files\Fichiers Files\Motive\McciServiceHost.exe

  O23 - Service: StumbleUponUpdateService - stumbleupon.com - C:\Program Files\StumbleUpon\StumbleUponUpdateService.exe

  O23 - Service: Stardock WindowBlinds (WindowBlinds) - Stardock Corporation - C:\Program Files\Stardock\MyColors\VistaSrv.exe

  O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

  --

  End of file - 18813 bytes

  I appreciate all the indications on this analysis to complete.
  Thank you
  Nettie209

  Hi nettie209,

  You can try this forum link: http://www.webuser.co.uk/forums/forumdisplay.php?f=225

  You can also use this site to self analyze: http://www.hijackthis.de/ you just paste in your hijackthis log.

  Alternatively, there is this forum: http://forum.aumha.org/viewforum.php?f=30

  Another is: http://www.theeldergeek.com/forum/index.php?showtopic=13415

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Desktop Experience: Web:http://www.winuser.co.uk;  Web: http://xphelpandsupport.mvps.org;  Web: http://vistasupport.mvps.org;  Web: http://www.silversurfer-guide.com

• I have Trend Micro antivirus for Windows 7, but I'm told it's not compatible with Mozilla 9.1, how to get an older version or to adapt?

  I use a computer laptop, just reinstalled everything and now have Firefox 9.1 and tells me that is not compatible with my antivirus, Trend Micro Titanium. I am running Windows 7.

  This situation should not come up again with future versions of Firefox. From Firefox 10.0 (to be released Jan 31 Mar) modules will be assumed to be compatible with the new version of Firefox and they will be not disabled, as in the past. Well sure, if an add-on does not work correctly or totally screws to the top of Firefox, it is up to the user to sort only the cottages, with a little help from those of us who provide Firefox support.

• What is this interfer update with my Trend Micro Titanium security?

  I have Trend Micro Titanium Maximum installed to protect my computer. I don't want to update Firefox with something that will compromise that. Thank you, Mark

  If TM Titanium has installed in Firefox toolbars that you use / depend on, you can check with their website or the forum. Only the toolbar and toolbar of operation, if any, will be affected; the underlying protection offered by TM titanium should always protect you.

  On the TM forums, I can only find promises that an update makes it compatible with Firefox 8 will come out soon:

  • See-> http://community.trendmicro.com/t5/Home-and-Home-Office-Forum/Firefox-8-is-out-guess-what/m-p/51183/highlight/true#M8883

  Register and post a question about TM forum: http://community.trendmicro.com/t5/Home-and-Home-Office-Forum/bd-p/homeoffice

  If this answer solved your problem, please click 'Solved It' next to this response when connected to the forum.

• The latest update of firefox is not compatible with trend micro security and people with disabilities, it's when I clicked on install. How to bring back my trend micro?

  I downloaded a firefox security update. When I clicked on install (or apply), I was told it disabled my security from trend micro, and there is no version compatible with trend micro. He told me they keep control and let me know what is available. NOT GOOD. I paid a lot of money for my trend micro and want it to be functional. Help! I didn't click on finish. Does that mean the upgrade is not installed and that trend micro still works?

  I seem to have fixed that by going to the site of Trend Micro and upgrade to the latest version of Trend Micro Titanium 2012 V5.0. It uninstalled the previous version on my computer and then install the latest version. Trend Micro is working now and I can browse with Firefox. The upgrade was free.

• How can compatibility to Firefox 6 Trend Micro titanium - I make them work together? My OS is Win XP (service pack 2 & 3)

  How can compatibility to Firefox 6 Trend Micro titanium - I make them work together?
  I have not downloaded bf6 yet because it is not compatible with my virus software - has this changed? If not, is there a simple "fix" or workaround?
  Thank you.

  You might want to take the time to call TrendMicro to check your subscription entitles you to a free update to version 2012:

  • Update information: http://esupport.trendmicro.com/solution/en-us/1058977.aspx
  • TrendMicro 'Call Us': http://esupport.trendmicro.com/en-us/consumer/Pages/CallUs.aspx

  If this answer solved your problem, please click 'Solved It' next to this response when connected to the forum.

• Should I have Trend Micro Security for my Mac?

  I have a Macbook Pro - vintage 2008, OSX - El Capitan, 10.11.4 Version: it seems that I got Trend Micro Security - and it is now expired.  My husband has a Macbook Air, and it don't think I need this package.  Tel - it is good?

  It is difficult to answer.

  I personally would say, no you don't need one.

  But I do not know you and your experiences.

  There will be time, hackers will come to apple more so now the question should be to you even once, you are ready to risk to be dangerous?

  Only you can decide.

• On the Add-ons screen, I get a sign that my trend micro software is incompatible. What does that mean?

  When I open the Add-ons screen, I get a message that Trend Micro NSC Firefox extension is incompatible with Firefox 4 faded. Below this is another dimmed message that the Trend micro toolbar is incompatible with Firefox 4.
  These messages mean that I do not get the protection of Trend Micro, or I have just can't open Trend Micro in Firefox 4?
  I use Trend Micro for a long time, and I really like it.

  See Trend Micro for an updated version of their Firefox extension.

• Firefox has issues with trend micro compatablility

  When I downloaded Firefox 4 he told me she had some compatibility problems with some parts of Trend Micro. Trend Micro has been my security of choice for the past six years and I'm not change because she saw perform very well. There is apparently no patches for the two issues being a toolbar, and I do not remember the other. I would like to know if these two problems affect my safety.

  Check the availability of an update for Firefox 4.0 with Trend Micro. If they are installing extensions in Firefox, it is for them to keep these compatible extensions Mozilla publishes new versions of Firefox. Really, you should postpone the upgrade to a new version of Firefox until you check with Trend Micro on this situation.

• Trend Micro Security firewall blocks everything - Qosmio X 305

  My qosmio x 305 comes with trend micro security software.
  I hope I can ask this here I come from Europe and the United States.

  Please feel free to direct me if necessary.
  In any case, I had my computer for a month with no problems at all.

  About two days, my firewall from sent me problems.
  Be it on or off, couldn't access my account steam video game.
  It wouldn't let me connect to their server, even if I had the internet connection.
  Now I can not even go to www.yahoo.com, which in my experience is a firewall issue.

  How can I go about fixing this? Thank you

  Hello

  Of course, you can post it here in our little European forum Toshiba that even if you're the United States.

  But the fact is that your question has nothing to do with Toshiba but with your 3rd party software: Trend Micro Security firewall

  I doubt that there are many users who would be able to help you but I recommend you research and communicating with the guys from support Trend Micro:

  Check this box
  http://eSupport.trendmicro.com/support/consumer/consumerhome.do

  I think you will find some useful tips and advice.

  See you soon

• Pavilion 17-g192nr: error when restarting after the installation of Trend Micro

  I have a Pavilion new with Core i7 and SSD hard drive processor.  When I install Trend Micro and reboot the machine, it does not restart Windows.  Stops at a screen that says he can't restart windows and the only thing I can do is to set the machine to the point of most recent refresh has no installed trend.

  Please let me know how to solve this problem.

  I have 10 windows and Trend Micro works fine on my desktop Dell computer.

  Thank you.

  @P-Matt

  @WAWood is right: we cannot debug your security software.

  All things being equal - if you can't find something substantive, check / consider:

  Find your software Trend services > right click on the program / service > properties >

  If it is available for this program, set the update automatic "Delayed."

  In some cases, delay the start of the security software can give other essential Windows services a chance to start and "go" before security settings stomp on them.

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  Fixed / responded? Click on accept as Solution to help others find answers.