Trojan: Win32 / Sysdef - fake. How do I restore office files, etc. by using the attrib command? Thank you

I worked with the Microsoft Support to discover some hidden files. The tech told me that the files are still there, just hidden. He used the attrib command to discover some of the files. The tech said the remaining files must be made manually, how?

How to find the files? My office is still hidden. I have bookmarks and word files.

Thank you

See Steve Cochran's response, dated June 2, 2011 in this thread: http://answers.microsoft.com/en-us/windows/forum/windows_vista-security/how-do-i-recover-windows-files-from-the-start-menu/96d70458-4fb4-403f-ac96-e88f5b6ffec4

See the instructions for removing the difficulty system in the following link: http://www.bleepingcomputer.com/virus-removal/remove-system-fix which includes a presentation about the hidden files and folders.

Are you sure that you have more malware on the computer?  Have you run everything on scanners such as Malwarebytes or Superantispyware?

Tags: Windows

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